RFI Writer I

RFI Writer I - Homebased, UK/Ireland

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As an RFI Writer I, you are a key member of the Global Commercial Services/Proposals team; developing, writing, and finalizing responses to client and prospect RFIs and similar documents (eg, pre-selling documents). You coordinate the interaction between Business Development (BD) and key business leaders within ICON, collecting the most pertinent and strategic content for RFIs. You also develop and manage content within our RFI Content Library.

Job Description:

Directs the development of RFIs and similar documents (eg, pre-selling documents) primarily for ICON Corporate services and core service lines within ICON Pharma Solutions and ICON Biotech Solutions, while receiving training to lead RFIs in other service areas. Works under direct supervision of other team members during the first 3-6 months and as they receive training in new service lines, as appropriate. Contributes to the development of strategic partnership RFIs/RFPs with guidance from senior team members and/or the Business Information (BI) management team.

• Leads and coordinates the RFI process, which encompasses organizing and running effective and efficient meetings with account executives, VPs, operational owners, and other key managers and ICON SMEs.
• Writes, compiles, and edits contributions to RFI content, ensuring accuracy and “one voice”.
• Seeks and coordinates input from various SMEs to obtain responses for RFI questions, ultimately acting as a project manager for the deliverable.
• Interacts with BD staff to form optimal responses to RFI questions, based on BD’s knowledge of the client/prospect.
• Coordinates RFI content library updates during RFI closeout in a timely manner.
• Coordinates RFI Content Library updates.
• Acts as an expert within the BI team, while proactively and independently building knowledge of the respective area, providing strategic input to discussions and meetings with respective teams. Proactively builds and maintains effective relationships with respective teams/SMEs. 
• Provides recommendations to enhance our team’s processes.
• Performs other tasks as requested by the BI team.

What do you need?

• Undergraduate degree from an accredited institution or international equivalent- preferred, not essential
• 1-3 years of professional writing experience preferred, including:
  • Experience using computerized information systems and standard application software (ie, Windows, MS Office)
  • Experience with SharePoint preferred (but training will be provided)
• Must read, write, and speak fluent English

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply