Senior Account Executive

BD Sr. Director

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Senior Account Executive at ICON, you will foster client relationships, driving strategic initiatives, and contribute to the advancement of innovative treatments and therapies.

What You Will Do:

Your experience in account management and client services will be key in delivering high-quality outcomes and mentoring colleagues.

Key responsibilities include:

• Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support.
• Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services.
• Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights.
• Manage the end-to-end sales process, from lead generation to contract negotiation and close.
• Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention.

Your Profile:

You will have a strong foundation in account management and client services, with the experience to work independently and guide others.

Required qualifications and experience:

• Bachelor's degree in business administration, life sciences, or a related discipline
• Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry.
• Strong understanding of clinical trial operations, regulatory requirements, and industry standards.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
• Results-oriented mindset with a track record of achieving sales targets and driving business growth.
• Willingness to travel as required (approximately 40%)

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply