Senior Manager, FSA

Senior Manager, FSA - Ankara, Türkiye - homebased

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Senior Manager, Feasibility & Site Activation (FSA) will lead and develop a team of Site Contracts Negotiators in Turkey, ensuring efficient, high-quality delivery of clinical trial contract activities. This role requires a strong background in site contracts management within the clinical research industry, with proven leadership skills and the ability to drive performance, compliance, and customer satisfaction.

Responsibilities:

• Lead, manage, and mentor a team of Site Contracts Negotiators in Turkey to ensure timely, accurate, and compliant contract execution for clinical trials.

• Oversee all aspects of site contract negotiation and management, ensuring alignment with local regulations, sponsor requirements, and ICON’s internal quality standards.

• Ensure that contract timelines and targets are consistently achieved, maintaining high levels of quality, client satisfaction, and operational efficiency.

• Collaborate closely with regional and global FSA leadership to align local delivery with overall strategic and operational goals.

• Monitor workload distribution, team performance, and resource utilization to support balanced, efficient operations.

• Serve as the escalation point for complex contract issues or stakeholder concerns, providing expert guidance and resolution.

• Foster a culture of continuous improvement by identifying and implementing process enhancements and efficiency initiatives.

• Support audit and inspection readiness, ensuring all activities and documentation are compliant with SOPs, ICH-GCP, and regulatory expectations.

• Partner with cross-functional teams (Start-Up, Regulatory, Legal, Project Management) to optimize site activation processes and drive seamless study start-up.

• Lead performance reviews, goal setting, and development plans for direct reports; ensure ongoing coaching and talent development within the team.

• Participate in recruitment, onboarding, and training of new team members.

• Maintain up-to-date knowledge of local clinical trial regulations and contracting practices in Turkey.

• Represent the Turkish Contracts team in regional meetings and contribute to FSA global initiatives.

What You Need:

• Bachelor’s degree in Life Sciences, Law, Business, or a related field.

• 6–9 years of experience in the clinical research industry, with a strong focus on site contracts negotiation and management.

• Demonstrated leadership experience, ideally managing a contracts or site activation team.

• In-depth knowledge of clinical trial contracting processes, local Turkish regulatory environment, and familiarity with ICH-GCP.

• Proven ability to build and maintain relationships with internal and external stakeholders, including sponsors and investigators.

• Excellent organizational, problem-solving, and decision-making skills.

• Strong written and verbal communication skills in English and Turkish.

• Proactive, detail-oriented, and committed to delivering high-quality results within timelines.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply