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Senior Manager, HR Operations

  1. Dublin
JR153894
  1. Human Resources
  2. ICON Full Service & Corporate Support
  3. Hybrid

About the role

Sr Manager, HR Operations - Dublin/ Hybrid role

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Senior Manager, Regional HR Operations at ICON, you will be responsible for overseeing HR operations across designated regions, ensuring that HR services are delivered effectively and align with our organizational goals.

What You Will Do:

You will manage human resources activities across your area, ensuring your team delivers to the highest standards.

Key responsibilities include:

  • Developing and implementing HR operational strategies that support regional business objectives and enhance service delivery.
  • Managing HR processes including recruitment, onboarding, performance management, and employee relations to ensure compliance and best practices.
  • Collaborating with regional leaders to identify HR needs and develop tailored solutions that address workforce challenges.
  • Monitoring HR metrics and analytics to assess the effectiveness of operations and drive continuous improvement initiatives.
  • Staying updated on regional labor laws and HR trends to ensure compliance and mitigate risks.

Your Profile:

You will have a strong background in human resources, with proven management experience and a commitment to quality delivery.

Required qualifications and experience:

  • Bachelor's degree in human resources, business administration, or a related discipline
  • Extensive experience in HR operations, ideally within a multinational organization.
  • Strong understanding of HR policies, procedures, and employment legislation in the relevant regions.
  • Excellent leadership and interpersonal skills, with the ability to engage and influence a diverse workforce.
  • Strong analytical and problem-solving skills, capable of using data to inform HR decisions and strategies.
  • Willingness to travel as required (approximately 10%)

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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