JUMP TO CONTENT

Site Engagement Liaison

JR067486

About the role

This vacancy has now expired. Please click here to view live vacancies.

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?

The SIte Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON's clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial's eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site's strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site's pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains "top of mind" with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial's sponsor.

The role

Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Identify barriers to recruitment as well as solutions to those barriers

* Understand the scientific basis of assigned clinical trials

* Utilize educational materials to effectively communicate the science behind the clinical trial

* Be able to communicate the scientific basis of the trials to other team members, investigators and site staff

* Identify effective prescreening strategies for each trial and recommend improvements

* Provide detailed reports of interactions with investigators and site staff

* Serve as a therapeutic expert for internal ICON staff

* Participate in business development activities as assigned

* Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO

* Read, write and speak fluent English; fluent in host country language required

* PhD in biological science or related field, or PharmD preferred but not required Travel (approximately 60%) domestic and/or international.

* Other duties as assigned

To succeed you will need:

You will possess a Bachelor's Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies

Experience in CRO/Pharma with experience in patient recruitment

Highly developed organizational, problem solving and analytical skill, with the ability to prioritize

time-sensitive tasks and work independently, and to make decision and to progress projects.

Excellent communicator, both in written and spoken language, able to produce reports and project

plans to a high standard

Must have competent computer skills in MS Word, Excel and PowerPoint

Why join us?

Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.

EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin

List #1

Day in the life

Headshot of female
How Patient Impact Shapes Clinical Operations

Teaser label

Our People

Content type

Blogs

Publish date

11/13/2025

Summary

A Career Built on Patient Impact: Victoria DeVeaugh Geiss's Journey at ICON Victoria DeVeaugh Geiss has spent more than two decades in clinical research, and one thing has stayed constant throughou

Teaser label

Victoria DeVeaugh Geiss shares insights from 20+ years in the industry and why patients remain at the heart of her work.

Read more
Two medics at ICON clinical research clinic
The Strategic Role of Site Selection and Activation in Clinical Trials

Teaser label

Industry

Content type

Blogs

Publish date

10/28/2025

Summary

Precision at the Outset: The Strategic Role of Site Selection and Activation in Clinical Trials The success of any clinical trial begins well before the first patient is enrolled. Behind every sit

Teaser label

Explore the critical role of site selection and activation in clinical trials.

Read more
Headshot of female
A Career Focused on Patients: Daniela's Journey at ICON

Teaser label

Our People

Content type

Blogs

Publish date

10/27/2025

Summary

Daniela’s Journey at ICON Daniela Gutierrez’s career at ICON has been a journey of transition, determination, and purpose. What began as a role in study start-up has evolved into a position deeply

Teaser label

Daniela shares insights into how collaboration, purpose, and innovation drive every part of her work.

Read more
View all

Similar jobs at ICON

Supervisor, Clinical Services

Salary

Location

US, Lenexa KCI (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Lenexa

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Operations Management

Job Type

Permanent

Description

Clinical Services Supervisor – Onsite, Lenexa, KSPosition Summary:We are seeking a highly organized and collaborative Supervisor, Clinic Services, to oversee daily clinic activities and staff, ensurin

Reference

JR137994

Expiry date

01/01/0001

Lauren Berretta Read more Shortlist Save this role
Trial Delivery Manager - Base

Salary

Location

Canada, Montreal

Location

Sao Paulo

Montreal

Mexico City

Burlington

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Project Management

Job Type

Permanent

Description

We are currently seeking a TDM to join our diverse and dynamic team. As a TDM at ICON, you will be responsible for leading and coordinating project activities, ensuring that projects are delivered on

Reference

JR138592

Expiry date

01/01/0001

Brandon Pupek

Author

Brandon Pupek
Read more Shortlist Save this role
Clinical Research Coordinator - Level 2

Salary

Location

US, Knoxville, TN

Department

Accellacare Site Network

Location

Knoxville

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Research Site Services

Job Type

Permanent

Description

We have an incredible opportunity for a Clinical Research Coordinator 2 to join ICON’s Accellacare team. The CRC 2 ensures the safety of our volunteers, promotes the mission of Accellacare, and strive

Reference

JR134248

Expiry date

01/01/0001

Sasha Brown

Author

Sasha Brown
Sasha Brown

Author

Sasha Brown
Read more Shortlist Save this role
Patient Recruitment Associate I

Salary

Location

US, Rocky Mount, NC

Department

Accellacare Site Network

Location

Rocky Mount

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Patient Recruitment

Job Type

Temporary Employee

Description

We have an incredible opportunity for a Patient Recruitment Associate (PRA) to join ICON’s Accellacare team, on a 6-month contract. The PRA is integral to support the growth and success of Accellacare

Reference

JR133498

Expiry date

01/01/0001

Sasha Brown

Author

Sasha Brown
Sasha Brown

Author

Sasha Brown
Read more Shortlist Save this role
Principal Biostatistician

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Biostatistician

Job Type

Permanent

Description

We have an incredible opportunity for a Principal Biostatistician to join ICON’s Full-Service Biostatistics team within the Oncology account group. The Principal Biostatistician will lead and oversee

Reference

JR136390

Expiry date

01/01/0001

Rowena Deswert Read more Shortlist Save this role
Manager, Clinical Supplies

Salary

Location

Mexico, Mexico City

Location

Mexico City

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Supplies

Job Type

Permanent

Description

We are currently seeking a Manager, Clinical Supplies to join our diverse and dynamic team. As a Manager, Clinical Supplies at ICON, you will play a pivotal role in overseeing the management and distr

Reference

JR138828

Expiry date

01/01/0001

Ana Tello

Author

Ana Tello
Ana Tello

Author

Ana Tello
Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above