Site Engagement Liaison
Hi, I am Natalieand I manage this role
Talent Acquisition Manager
About the role
This vacancy has now expired. Please click here to view live vacancies.
At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?
The SIte Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON's clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial's eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site's strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site's pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains "top of mind" with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial's sponsor.
The role
Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Identify barriers to recruitment as well as solutions to those barriers
* Understand the scientific basis of assigned clinical trials
* Utilize educational materials to effectively communicate the science behind the clinical trial
* Be able to communicate the scientific basis of the trials to other team members, investigators and site staff
* Identify effective prescreening strategies for each trial and recommend improvements
* Provide detailed reports of interactions with investigators and site staff
* Serve as a therapeutic expert for internal ICON staff
* Participate in business development activities as assigned
* Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO
* Read, write and speak fluent English; fluent in host country language required
* PhD in biological science or related field, or PharmD preferred but not required Travel (approximately 60%) domestic and/or international.
* Other duties as assigned
To succeed you will need:
You will possess a Bachelor's Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies
Experience in CRO/Pharma with experience in patient recruitment
Highly developed organizational, problem solving and analytical skill, with the ability to prioritize
time-sensitive tasks and work independently, and to make decision and to progress projects.
Excellent communicator, both in written and spoken language, able to produce reports and project
plans to a high standard
Must have competent computer skills in MS Word, Excel and PowerPoint
Why join us?
Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.
ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.
EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life
Teaser label
Our PeopleContent type
BlogsPublish date
03/26/2026
Summary
Why Francis returned to ICON: building a long-term career in clinical research Francis Kayamba is a Clinical Research Associate based in Johannesburg, South Africa. He first joined ICON in February
Teaser label
Our PeopleContent type
BlogsPublish date
03/24/2026
Summary
Career paths are rarely straightforward, especially in the fast moving world of clinical research. For many professionals, gaining experience across organisations can provide valuable perspectiv
Teaser label
Our PeopleContent type
BlogsPublish date
03/16/2026
Summary
Driving Study Start-Up: James Pereira's Journey at ICON James Pereira's career in clinical research has been shaped by a single driving question: how do we get studies started faster? From his earl
Similar jobs at ICON
Salary
Location
Czech Republic, Prague
Location
Prague
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
We are currently seeking a Clinical Trial Manager to join our diverse and dynamic team at ICON Plc. In this critical role, you will be responsible for overseeing the planning, execution, and successfu
Reference
JR147847
Expiry date
01/01/0001
Author
Jaroslav PolákAuthor
Jaroslav PolákSalary
Location
India, Bangalore
Location
Bangalore
Bengaluru
Remote Working
Remote or Office
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
We are currently seeking a Clinical Research Associate II to join our diverse and dynamic team. As a Clinical Research Associate II at ICON, you will play a pivotal role in designing and analyzing cli
Reference
JR144571
Expiry date
01/01/0001
Author
Makarandha NargundAuthor
Makarandha NargundSalary
Location
Taiwan, Taipei
Location
Taipei
Remote Working
Remote or Office
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
We are currently seeking a Senior Clinical Research Associate (CRA) to join our diverse and dynamic team. As a Senior CRA at ICON Plc, you will play a critical role in overseeing and managing clinical
Reference
JR142323
Expiry date
01/01/0001
Author
Sandy TangAuthor
Sandy TangSalary
Location
India, Chennai
Department
Information technology
Location
Chennai
Remote Working
Hybrid
Business Area
ICON Full Service & Corporate Support
Job Categories
Analyst
Job Type
Permanent
Description
We are currently seeking a Data Quality Analyst (Data & Reporting Analyst) to join our diverse and dynamic team. The incumbent will track, report, analyze and present operational metrics to provide pe
Reference
JR142229
Expiry date
01/01/0001
Author
Shrayashi GhoshAuthor
Shrayashi GhoshSalary
Location
France, Paris
Department
Clinical Monitoring
Location
Paris
Lyon
Remote Working
Remote or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
At ICON plc, we partner with leading pharmaceutical organizations to advance innovative therapies through high-quality clinical research. Within our Large Pharma division, we deliver clinical trials a
Reference
JR142142
Expiry date
01/01/0001
Author
Sophie ClarkeAuthor
Sophie ClarkeSalary
Location
Poland, Warsaw
Location
Warsaw
Gdansk
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
We are currently seeking a Clinical Trial Administrator to join our diverse and dynamic team. As a Clinical Trial Administrator at ICON, you will play a pivotal role in assisting with the design and a
Reference
JR147829
Expiry date
01/01/0001
Author
Michal CzyrekAuthor
Michal Czyrek