JUMP TO CONTENT

Site Engagement Liaison

JR067486

About the role

This vacancy has now expired. Please click here to view live vacancies.

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?

The SIte Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON's clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial's eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site's strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site's pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains "top of mind" with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial's sponsor.

The role

Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Identify barriers to recruitment as well as solutions to those barriers

* Understand the scientific basis of assigned clinical trials

* Utilize educational materials to effectively communicate the science behind the clinical trial

* Be able to communicate the scientific basis of the trials to other team members, investigators and site staff

* Identify effective prescreening strategies for each trial and recommend improvements

* Provide detailed reports of interactions with investigators and site staff

* Serve as a therapeutic expert for internal ICON staff

* Participate in business development activities as assigned

* Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO

* Read, write and speak fluent English; fluent in host country language required

* PhD in biological science or related field, or PharmD preferred but not required Travel (approximately 60%) domestic and/or international.

* Other duties as assigned

To succeed you will need:

You will possess a Bachelor's Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies

Experience in CRO/Pharma with experience in patient recruitment

Highly developed organizational, problem solving and analytical skill, with the ability to prioritize

time-sensitive tasks and work independently, and to make decision and to progress projects.

Excellent communicator, both in written and spoken language, able to produce reports and project

plans to a high standard

Must have competent computer skills in MS Word, Excel and PowerPoint

Why join us?

Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.

EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin

List #1

Day in the life

Heartbeat vitals on monitor
Central Monitoring vs On Site Monitoring

Teaser label

Industry

Content type

Blogs

Publish date

04/03/2026

Summary

Understanding Central Monitoring vs On Site Monitoring Monitoring is a core component of clinical trial oversight. It ensures that studies are conducted in line with the protocol, that data is re

Teaser label

Learn the difference between central monitoring and on site monitoring and how both support patient safety and data quality.

Read more
middle aged male wearing shirt
Francis' Journey back to ICON

Teaser label

Our People

Content type

Blogs

Publish date

03/26/2026

Summary

Why Francis returned to ICON: building a long-term career in clinical research Francis Kayamba is a Clinical Research Associate based in Johannesburg, South Africa. He first joined ICON in February

Teaser label

Francis Kayamba shares what drew him back to ICON and how the sponsor-embedded model works.

Read more
Lydia's Journey Back to ICON

Teaser label

Our People

Content type

Blogs

Publish date

03/24/2026

Summary

Career paths are rarely straightforward, especially in the fast moving world of clinical research. For many professionals, gaining experience across organisations can provide valuable perspectiv

Teaser label

Learn about Lydia's return to ICON and why she felt it was a natural choice.

Read more
View all

Similar jobs at ICON

Clinical Research Associate

Salary

Location

Miami, FL

Location

Miami, FL

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

What You Will Be Doing:Serve as the primary point of contact between investigational sites and the sponsorConduct all types of site visits, including selection, initiation, routine monitoring, and clo

Reference

JR148307

Expiry date

01/01/0001

Monica Hawkins Read more Shortlist Save this role
Clinical Dietary Aide

Salary

Location

US, Lenexa KCI (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Missouri

Kansas

Lenexa

Kansas City, MO

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Facilities & Administratives Services

Clinic

Job Type

Permanent

Description

We are seeking a Clinical Dietary Aide to support meal service operations within our clinical research unit at ICON. In this role, you will help ensure that clinical trial participants receive meals a

Reference

JR148358

Expiry date

01/01/0001

Lauren Berretta Read more Shortlist Save this role
Medical Research Associate (PRN) - Lenexa, KS (Onsite) - ICON

Salary

Location

US, Lenexa KCI (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Missouri

Kansas

Lenexa

Kansas City, MO

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinic

Job Type

Temporary Employee

Description

We are currently seeking a Medical Research Associate to join our diverse and dynamic team. As a Medical Research Associate at ICON, you will be responsible for meeting/greeting clinical research volu

Reference

JR141879

Expiry date

01/01/0001

Lauren Berretta Read more Shortlist Save this role
Clinical Trial Manager

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

What you will be doing: The LTM role will be accountable/responsible for ensuring top-quality end-to-end trial delivery at a country level, managing the consistency of Local Trial Management duties an

Reference

JR148308

Expiry date

01/01/0001

Monica Hawkins Read more Shortlist Save this role
Site Specialist I

Salary

Location

Portugal, Lisbon

Location

Lisbon

Barcelona

Madrid

Remote Working

Hybrid

Business Area

ICON Full Service & Corporate Support

Job Categories

Study Start Up

Job Type

Permanent

Description

We are currently seeking a Site Specialist I to join our diverse and dynamic team. As a Site Specialist I at ICON, you will support investigator sites with key administrative and operational activitie

Reference

JR143996

Expiry date

01/01/0001

Jacek Jaworski Read more Shortlist Save this role
Site Specialist II

Salary

Location

Italy, Milan

Location

Milan

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Study Start Up

Job Type

Permanent

Description

.We are currently seeking a Site Specialist II to join our diverse and dynamic team. As a Site Specialist II at ICON, you will independently manage a range of site support activities, acting as a key

Reference

JR140871

Expiry date

01/01/0001

Jacek Jaworski Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above