JUMP TO CONTENT

Site Engagement Liaison

JR067486

About the role

This vacancy has now expired. Please click here to view live vacancies.

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?

The SIte Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON's clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial's eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site's strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site's pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains "top of mind" with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial's sponsor.

The role

Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Identify barriers to recruitment as well as solutions to those barriers

* Understand the scientific basis of assigned clinical trials

* Utilize educational materials to effectively communicate the science behind the clinical trial

* Be able to communicate the scientific basis of the trials to other team members, investigators and site staff

* Identify effective prescreening strategies for each trial and recommend improvements

* Provide detailed reports of interactions with investigators and site staff

* Serve as a therapeutic expert for internal ICON staff

* Participate in business development activities as assigned

* Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO

* Read, write and speak fluent English; fluent in host country language required

* PhD in biological science or related field, or PharmD preferred but not required Travel (approximately 60%) domestic and/or international.

* Other duties as assigned

To succeed you will need:

You will possess a Bachelor's Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies

Experience in CRO/Pharma with experience in patient recruitment

Highly developed organizational, problem solving and analytical skill, with the ability to prioritize

time-sensitive tasks and work independently, and to make decision and to progress projects.

Excellent communicator, both in written and spoken language, able to produce reports and project

plans to a high standard

Must have competent computer skills in MS Word, Excel and PowerPoint

Why join us?

Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.

EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin

List #1

Day in the life

female pharmacist selecting medicine
Careers in Pharmacovigilance: Opportunities in Patient Safety and Drug Development

Teaser label

Industry

Content type

Blogs

Publish date

08/25/2025

Summary

Careers in Pharmacovigilance Pharmacovigilance, also known as drug safety, is one of the most important pillars of modern medicine. It ensures that once a medicine is developed, tested, and appro

Teaser label

Learn the skills that open doors to a career in drug safety and development.

Read more
Headshot of female
Leadership in Mexico: Karen Hahn’s Journey at ICON

Teaser label

Our People

Content type

Blogs

Publish date

08/14/2025

Summary

A Leader’s Journey: Karen Hahn on Growth, Culture and the Future of ICON Mexico Karen Hahn’s career at ICON has unfolded over more than 15 years, shaped not by a rigid plan, but by openness to ch

Teaser label

Over 15 years, Karen Hahn has grown alongside ICON Mexico - from a team of 40 in 2010 to over 2,000 today.

Read more
Headshot of female
Building a Career at ICON: Susie's journey from HR Analyst to Senior VP

Teaser label

Inside ICON

Content type

Blogs

Publish date

08/07/2025

Summary

Building a Career at ICON: A Conversation with Susie McEvoy, Senior VP of HR At ICON, career journeys are rarely linear – and Susie McEvoy’s story is a powerful example of that. From joining as a

Teaser label

Discover how Susie built a successful career at ICON, progressing from HR Analyst to Senior Vice President.

Read more
View all

Similar jobs at ICON

Senior CRA

Salary

Location

Korea, Seoul

Location

Seoul

Remote Working

Office or Home

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

We are currently seeking a Senior Clinical Research Associate (CRA) to join our diverse and dynamic team. As a Senior CRA at ICON Plc, you will play a critical role in overseeing and managing clinical

Reference

JR134598

Expiry date

01/01/0001

Sonia Oh

Author

Sonia Oh
Sonia Oh

Author

Sonia Oh
Read more Shortlist Save this role
Procurement Associate

Salary

Location

Bulgaria, Sofia

Department

Full Service - Corporate Support

Location

Sofia

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Procurement

Job Type

Permanent

Description

We are currently seeking a Procurement Associate to join our diverse and dynamic team. As a Procurement Associate at ICON, you will play a key role in managing and optimizing the procurement process f

Reference

JR129604

Expiry date

01/01/0001

Maya Katsarska Read more Shortlist Save this role
Graduate Pharmacovigilance Associate

Salary

Location

Mexico City

Department

Regulatory, Drug Safety/ Quality Assurance & Other roles

Location

Mexico City

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Drug Safety

Job Type

Permanent

Description

As a Graduate Pharmacovigilance Assocaite you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. You will be partnering with a

Reference

2025-122062

Expiry date

01/01/0001

Rita Villavicencio Read more Shortlist Save this role
Graduate Pharmacovigilance Associate

Salary

Location

Mexico City

Department

Regulatory, Drug Safety/ Quality Assurance & Other roles

Location

Mexico City

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Drug Safety

Job Type

Permanent

Description

As a Graduate Pharmacovigilance Assocaite you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. You will be partnering with a

Reference

2025-122061

Expiry date

01/01/0001

Rita Villavicencio Read more Shortlist Save this role
Local Trial Manager

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

What you will be doing: The L-LTM role will be accountable/responsible for ensuring top-quality end-to-end trial delivery at a country level, managing the consistency of Local Trial Management duties

Reference

JR134830

Expiry date

01/01/0001

Monica Hawkins Read more Shortlist Save this role
Local Trial Manager

Salary

Location

US, Blue Bell (ICON)

Location

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

What you will be doing: The L-LTM role will be accountable/responsible for ensuring top-quality end-to-end trial delivery at a country level, managing the consistency of Local Trial Management duties

Reference

JR134831

Expiry date

01/01/0001

Monica Hawkins Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above