JUMP TO CONTENT

Site Engagement Liaison

JR067486

About the role

This vacancy has now expired. Please click here to view live vacancies.

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?

The SIte Engagement Liaison (SEL) will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON's clinical research associates (CRAs) and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial's eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site's strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site's pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains "top of mind" with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial's sponsor.

The role

Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.

* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Identify barriers to recruitment as well as solutions to those barriers

* Understand the scientific basis of assigned clinical trials

* Utilize educational materials to effectively communicate the science behind the clinical trial

* Be able to communicate the scientific basis of the trials to other team members, investigators and site staff

* Identify effective prescreening strategies for each trial and recommend improvements

* Provide detailed reports of interactions with investigators and site staff

* Serve as a therapeutic expert for internal ICON staff

* Participate in business development activities as assigned

* Exposure to the clinical research environment as a SEL, medical science liaison (MSL), study coordinator, Senior CRA or experience in a CRO

* Read, write and speak fluent English; fluent in host country language required

* PhD in biological science or related field, or PharmD preferred but not required Travel (approximately 60%) domestic and/or international.

* Other duties as assigned

To succeed you will need:

You will possess a Bachelor's Degree in a life-science, scientific discipline, medical and / or communication, marketing or business studies

Experience in CRO/Pharma with experience in patient recruitment

Highly developed organizational, problem solving and analytical skill, with the ability to prioritize

time-sensitive tasks and work independently, and to make decision and to progress projects.

Excellent communicator, both in written and spoken language, able to produce reports and project

plans to a high standard

Must have competent computer skills in MS Word, Excel and PowerPoint

Why join us?

Ongoing development is vital to us, and as a Patient Recruitment Planning Manager you will have the opportunity to progress your career, with the potential to move into other related areas to enhance your skill set. Our benefits package is competitive, our scope is international and we genuinely care about our people and their success.

ICON is an equal opportunity employer and committed to providing a workplace free of any discrimination or harassment.

EOE race/color/religion/sex/sexual orientation/gender identity/disability/vet/national origin

List #1

Day in the life

Nurse and patient
Understanding Roles in a Clinical Trial: Sponsors, CROs, and Sites

Teaser label

Industry

Content type

Blogs

Publish date

02/16/2026

Summary

What Sponsors, CROs, and Sites Each Do Clinical research brings together many organisations, each with a specific role in delivering a clinical trial. For those new to the industry, the relationsh

Teaser label

Learn how clinical trials are delivered by understanding the roles of sponsors, CROs, and sites.

Read more
Key skills that make candidates successful in FSP roles

Teaser label

Industry

Content type

Blogs

Publish date

02/16/2026

Summary

Functional Service Provision (FSP), also known as sponsor-embedded delivery, is a core part of how modern clinical research is delivered. At ICON Strategic Solutions, our teams work as an extens

Teaser label

In this blog, we outline the key skills and attributes that help professionals thrive in FSP environments and build long term careers in sponsor-embedded roles.

Read more
Headshot of female
From Lab Bench to Program Leadership: Sinéad McKeon's Career at ICON

Teaser label

Our People

Content type

Blogs

Publish date

02/05/2026

Summary

Building expertise through diverse roles and continuous learning Sinéad McKeon's career at ICON demonstrates how scientific training can evolve into strategic leadership. Now a Senior Manager in Lab

Teaser label

Discover how a career can evolve from hands on lab work to program management in this interview with Sinéad McKeon.

Read more
View all

Similar jobs at ICON

Global Operations Quality Manager

Salary

Location

Canada, Burlington

Location

Montreal

Raleigh

Burlington

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Quality Assurance

Job Type

Permanent

Description

Quality and GCP OversightProvide quality consultation within assigned scope, escalating complex or enterprise- impacting issues to the Senior Global Quality Manager and/or Global Head - GCP Excellence

Reference

JR145584

Expiry date

01/01/0001

Jamie Pruitt

Author

Jamie Pruitt
Read more Shortlist Save this role
Pharmacovigilance Associate

Salary

Location

Mexico, Mexico City

Location

Mexico City

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Drug Safety

Job Type

Permanent

Description

We are currently seeking a Pharmacovigilance Associate to join our diverse and dynamic team. As a Pharmacovigilance Associate at ICON, you will play a vital role in monitoring and ensuring the safety

Reference

JR142423

Expiry date

01/01/0001

Rita Villavicencio Read more Shortlist Save this role
Global Operations Quality Manager

Salary

Location

US, Blue Bell (ICON)

Location

Montreal

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Quality Assurance

Job Type

Permanent

Description

Quality and GCP OversightProvide quality consultation within assigned scope, escalating complex or enterprise- impacting issues to the Senior Global Quality Manager and/or Global Head - GCP Excellence

Reference

JR145581

Expiry date

01/01/0001

Jamie Pruitt

Author

Jamie Pruitt
Read more Shortlist Save this role
Sr. Clinical Operations Lead

Salary

Location

US, Blue Bell (ICON)

Location

Raleigh

Blue Bell

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

Participate as a member of a working group and perform special projects, as assigned, to improve the efficiency, effective and quality of the functioning of the Development Operations department. Act

Reference

JR145446

Expiry date

01/01/0001

Brendan Hoey

Author

Brendan Hoey
Read more Shortlist Save this role
Senior Clinical System Designer- Electronic Health Data

Salary

Location

Mexico, Mexico City

Location

Mexico City

Remote Working

Remote or Office

Business Area

ICON Strategic Solutions

Job Categories

Clinical Systems

Job Type

Permanent

Description

We are currently seeking a Senior Clinical System Designer to join our diverse and dynamic team. Do you have experience in creating building Rave studies, creating data transfer agreements, data mappi

Reference

JR144947

Expiry date

01/01/0001

Magda Obregon

Author

Magda Obregon
Read more Shortlist Save this role
Site Management Associate I

Salary

Location

Argentina, Buenos Aires

Location

Buenos Aires

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Support

Job Type

Permanent

Description

We are currently seeking a Site Management Associate I to join our diverse and dynamic team. As a Site Management Associate I at ICON, you will play an important role in supporting the management of c

Reference

JR146114

Expiry date

01/01/0001

Elizabeth Davies Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above