Study Support Assistant

As a Study Support Assistant  you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

The Study Support Assistant will support administrative activities at sponsor's sites. 

Pre-screening and screening phase:

• Support the submission of the protocol and other documents to the ethics committee (EC) for approval and the development and maintenance of files and binders.

During trial conduct:

• Assist with scheduling patient visits.
• Transcription of source document datapoints into EDC including query response according to the timelines and which can be clearly accessed in source documents.
• Submission of applicable trial documents to the ethical and regulatory entities.
• Archive and maintenance of the regulatory folders and binders.
• On-site and off-site monitoring visit support, such as communication with CRAs for scheduling visits, providing access to site documentation and supplies to CRA reviews, accommodate meetings with site staff, etc.
• Audit support, as needed.
• Manage meetings, as needed.

At closure and follow-up:

• Support scheduling of follow-up visits.
• Completion of queries and CRFs in order to achieve DBL in the expected timeline.
• Support the resolution of any open action item at the site.
• Support with study close-out visits.

You are:

• University graduate.
• Experience working with administrative activities in clinical trials.
• Read, write and speak fluent English; fluent in host country language required.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.