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Study Support Assistant

JR065725

About the role

This vacancy has now expired. Please click here to view live vacancies.

This is an exciting opportunity to join ICON

ICON has an opportunity for a Study Support Assistant (SSA). Our Study Support Assistant's at ICON play a key role, independently assisting the team to ensure the most effective and efficient study start up, by providing administrative and tracking support.

Study Support Assistant role within ICON

  • As a SSA, you will support the Study Start up Associate with tasks including; tracking, filling, collating and verifying, for completeness, submission documentation for submission to the Regulatory/Competent Authority (CA)/Ethics Committee(EC) and other relevant authorities and assisting in the translation of these documents
  • Assist the team with submission progress tracking by updating the relevant ICON/Sponsor tracking system. Be competent with ICON/Sponsor Clinical Trial Management System (CTMS).
  • Set, up, organize and maintain department electronic filing systems. Organize and attend meetings as requested and assist in the production of slides, overheads etc as needed
  • Assist in the co-ordination of payments to CA/EC and other relevant authorities and be familiar with ICH GCP and relevant ICON SOPs

Role Profile

  • The successful candidate will have a high school diploma, or local equivalent with good organizational skills and the ability to manage multiple tasks with meticulous attention to detail
  • Research or Healthcare related academic or work experience would be preferable but not essential
  • Good written and spoken English required for country assignments
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Day in the life

Asian female looking through microscope in lab
Understanding CRA, CTA, and SMA Roles in Clinical Research

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Industry

Content type

Blogs

Publish date

01/20/2026

Summary

Understanding the Difference Between CRA, CTA, and SMA Clinical research job titles can be confusing, particularly for those new to the industry. Acronyms such as CRA, CTA and SMA appear frequentl

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This guide explains the differences, responsibilities, and how each role supports clinical trial delivery.

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video job interview
Interviewing at ICON

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Inside ICON

Content type

Blogs

Publish date

01/05/2026

Summary

Interviewing at ICON: What to Expect Applying for a new role can feel uncertain, particularly when recruitment processes use digital tools or assessments that may be unfamiliar. At ICON, we want ca

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Learn what to expect when interviewing at ICON, and how hiring decisions are always made by people.

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Applying to ICON: How Applicant Tracking Systems Are Used in Hiring

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Inside ICON

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01/05/2026

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What is an Applicant Tracking System (ATS)? An Applicant Tracking System (ATS) is software used by organisations to manage the recruitment process from job posting through to hiring. It acts as a

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Learn how ICON uses Workday’s applicant tracking system (ATS), what recruiters see, and how to optimise your application.

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