Supervisor, Accounts Receivable

Supervisor, Accounts Receivable - Mexico, Mexico City Hybrid: Office/Remote

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Supervisor, Accounts Receivableto join our diverse and dynamic team.

Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
As member of staff, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Manage the accounts receivable functions to ensure accurate and timely processing of invoices, credit memo and refunds.
Routinely meet with staff to evaluate, prioritize and set collections targets for the month.
Serve as an escalation point for collection issues; and responsible for progressing collection issues to resolution.
Prepare, analyze and interpret monthly accounts receivable aging reports and disseminate results to management.
Develop and write policies and procedures as necessary.
Consistently work to streamline and improve processes thereby maintaining DSO (Days Sales Outstanding) in line with goal set by management.
Identify errors, resolve discrepancies, and provide support and dispute resolution to customers in a timely manner.
Interface with Project Management, Contracts and other departments to obtain up to date information concerning contracts, change orders and billing related issues that impact collections .
Support internal and external audits
Assist manager with ad hoc reports and special projects as needed.
Assume other reasonably related duties as may be assigned from time to time.

Fluent in English
Used to work with tight deadlines and targets.
Able to work independently on his/her own ledger,
Must have experience as a people leader
Significant preference will be given to candidates with Oracle ERP experience.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply