JUMP TO CONTENT

Hyeyoung returns to ICON

Posting date: 15/11/2023
Author: Inside ICON

Having departed ICON in 2017 as a Clinical Research Associate, Hyeyoung Cho returned in 2022 as a Clinical Operations Manager. In this blog, Hyeyoung shares more about her career at ICON.

Tell us about your role at ICON

I'm a Clinical Operations Manager for one of the FSP programs at ICON. Transitioning into a line manager role presented a fresh challenge as I lacked prior experience in this area which initially posed difficulties. I'm responsible for ensuring not only the retention and quality of work of my direct reports, but also maintaining close communication with our client. Fortunately, my fellow operations managers were extremely supportive, offering valuable advice and sharing their experiences. Their guidance has been instrumental in helping me adapt to my new role effectively.

What initially drew you to ICON when you first joined the company?

ICON's extensive client base, which includes the top world leading pharmaceutical and biotech companies, I initially joined ICON as a Clinical Research Associate in 2014 and I knew I would have more opportunities to participate in diverse clinical trials across various therapeutic areas.

What do you believe sets ICON apart from other companies in the industry and makes it a great place to work?

ICON is a leading global CRO that has consistently demonstrated a commitment to continuous improvement. With its expanding opportunities and strong focus on job security and career development, ICON is an excellent place to build a rewarding career.

How does ICON's mission and values align with your personal and professional goals?

Collaboration, which is one of ICON's values, aligns perfectly with my goals. Open and detailed communication is essential for ensuring the quality of my direct reports' work and for identifying opportunities to help them develop their careers and chart their future paths. To successfully collaborate with my team members and embark on a shared journey, collaboration must be built on a foundation of trust.

Are there any mentors or colleagues at ICON who have had a significant impact on your career growth, both during your first tenure and upon your return?

My current manager has been an invaluable mentor to me. Transitioning into a line management role presented a unique set of challenges, as I had no prior experience in this capacity. The strategies required to achieve my goals, lead my team effectively, and communicate with stakeholders were vastly different from my previous role. Despite these challenges, my manager has consistently demonstrated unwavering trust and encouragement, providing me with sage advice whenever I sought her guidance. Her support has instilled in me the confidence to pursue continuous improvement as a manager, even in the face of potential hurdles.

How do you see the future of your career at ICON, and what are your aspirations within the organization?

As an aspiring junior manager, I am eager to embark on a career trajectory that leads to a senior management position at ICON. I firmly believe that ICON is an exceptional workplace, fostering a culture of mentorship and knowledge sharing among its capable managers. I am confident that by immersing myself in the diverse experiences that ICON offers, I will gain valuable insights and skills that will enable me to excel in my professional growth.

What advice would you give to someone who is considering a return to ICON after leaving the company?

ICON remains a vibrant organization with a wealth of opportunities waiting to be explored. You will be welcomed back with open arms, and your past experiences at ICON will serve as a springboard for further success.

If you're interested in exploring a career at ICON, visit our current openings today.

List #1

Related jobs at ICON

Clinical Research Associate I

Salary

Location

Guangzhou

Department

Clinical Monitoring

Location

Guangzhou

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

As a (job title) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Reference

2025-119007

Expiry date

01/01/0001

Xiangilan Liu

Author

Xiangilan Liu
Read more Shortlist Save this role
Study Start Up Associate II

Salary

Location

Mexico

Department

Study Start Up

Location

Mexico

Remote Working

Office Based

Business Area

ICON Strategic Solutions

Job Categories

Study Start Up

Job Type

Permanent

Description

The  Study Start-Up Associate performs investigative site recruitment/feasibility, essential document collection and review, clinical status tracking, and in-house site management activities in accord

Reference

2024-115530

Expiry date

01/01/0001

Rita Villavicencio Read more Shortlist Save this role
Senior Lead Clinical Data Science Programmer

Salary

Location

Argentina

Department

Biometrics Roles

Location

Argentina

Business Area

ICON Strategic Solutions

Job Categories

Biometrics Portfolio

Job Type

Permanent

Description

As a Senior Lead Clinical Data Science Programmer  you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. You will have the op

Reference

2025-119290

Expiry date

01/01/0001

Tulio Sanquiz

Author

Tulio Sanquiz
Read more Shortlist Save this role
Senior Lead Clinical Data Science Programmer

Salary

Location

Brazil

Department

Biometrics Roles

Location

Brazil

Business Area

ICON Strategic Solutions

Job Categories

Biometrics Portfolio

Job Type

Permanent

Description

As a Senior Lead Clinical Data Science Programmer  you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. You will have the op

Reference

2025-119287

Expiry date

01/01/0001

Tulio Sanquiz

Author

Tulio Sanquiz
Read more Shortlist Save this role
View all
List #1

Related stories

Ovarian cancer knot being held in woman's hands
Standing Strong on Ovarian Cancer Day

Teaser label

Inside ICON

Content type

Blogs

Publish date

05/08/2025

Summary

Standing Strong on Ovarian Cancer Day:    ICON's Commitment to Advancing Care Ovarian cancer remains one of the most challenging gynaecologic malignancies, both in terms of detection and treatmen

Teaser label

Martin Lachs, VP, Oncology Project Management at ICON discusses ICON’s role in advancing ovarian cancer research.

Read more
Nurse and patient
Patient Centricity in Clinical Research

Teaser label

Industry

Content type

Blogs

Publish date

05/07/2025

Summary

Patient Centricity in Clinical Research: What it is and Why it Matters In the past, clinical research was designed around the needs of sponsors, researchers, and regulatory bodies. Patients were of

Teaser label

Discover how patient centricity is reshaping clinical research by placing participants at the heart of study design and execution.

Read more
Liquid capsules
Navigating Regulatory Landscapes - FDA, EMA, & MHRA

Teaser label

Industry

Content type

Blogs

Publish date

05/05/2025

Summary

Navigating Regulatory Landscapes:     Comparing FDA, EMA, & MHRA in Clinical Trials In clinical research, no matter how promising a new therapy may be, it will go nowhere without regulatory appro

Teaser label

Compare FDA, EMA, and MHRA regulatory frameworks for clinical trials, and why this knowledge matters.

Read more
View all
List #1

Recently viewed jobs

View Jobs

Browse popular job categories below or search all jobs above