JUMP TO CONTENT

Hyeyoung returns to ICON

Posting date: 15/11/2023
Author: Inside ICON

Having departed ICON in 2017 as a Clinical Research Associate, Hyeyoung Cho returned in 2022 as a Clinical Operations Manager. In this blog, Hyeyoung shares more about her career at ICON.

Tell us about your role at ICON

I'm a Clinical Operations Manager for one of the FSP programs at ICON. Transitioning into a line manager role presented a fresh challenge as I lacked prior experience in this area which initially posed difficulties. I'm responsible for ensuring not only the retention and quality of work of my direct reports, but also maintaining close communication with our client. Fortunately, my fellow operations managers were extremely supportive, offering valuable advice and sharing their experiences. Their guidance has been instrumental in helping me adapt to my new role effectively.

What initially drew you to ICON when you first joined the company?

ICON's extensive client base, which includes the top world leading pharmaceutical and biotech companies, I initially joined ICON as a Clinical Research Associate in 2014 and I knew I would have more opportunities to participate in diverse clinical trials across various therapeutic areas.

What do you believe sets ICON apart from other companies in the industry and makes it a great place to work?

ICON is a leading global CRO that has consistently demonstrated a commitment to continuous improvement. With its expanding opportunities and strong focus on job security and career development, ICON is an excellent place to build a rewarding career.

How does ICON's mission and values align with your personal and professional goals?

Collaboration, which is one of ICON's values, aligns perfectly with my goals. Open and detailed communication is essential for ensuring the quality of my direct reports' work and for identifying opportunities to help them develop their careers and chart their future paths. To successfully collaborate with my team members and embark on a shared journey, collaboration must be built on a foundation of trust.

Are there any mentors or colleagues at ICON who have had a significant impact on your career growth, both during your first tenure and upon your return?

My current manager has been an invaluable mentor to me. Transitioning into a line management role presented a unique set of challenges, as I had no prior experience in this capacity. The strategies required to achieve my goals, lead my team effectively, and communicate with stakeholders were vastly different from my previous role. Despite these challenges, my manager has consistently demonstrated unwavering trust and encouragement, providing me with sage advice whenever I sought her guidance. Her support has instilled in me the confidence to pursue continuous improvement as a manager, even in the face of potential hurdles.

How do you see the future of your career at ICON, and what are your aspirations within the organization?

As an aspiring junior manager, I am eager to embark on a career trajectory that leads to a senior management position at ICON. I firmly believe that ICON is an exceptional workplace, fostering a culture of mentorship and knowledge sharing among its capable managers. I am confident that by immersing myself in the diverse experiences that ICON offers, I will gain valuable insights and skills that will enable me to excel in my professional growth.

What advice would you give to someone who is considering a return to ICON after leaving the company?

ICON remains a vibrant organization with a wealth of opportunities waiting to be explored. You will be welcomed back with open arms, and your past experiences at ICON will serve as a springboard for further success.

If you're interested in exploring a career at ICON, visit our current openings today.

List #1

Related jobs at ICON

Surgical Science Liaison (Neurosurgery)

Salary

Location

United States

Department

Regulatory, Drug Safety/ Quality Assurance & Other roles

Location

United States

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Other

Job Type

Permanent

Description

As a Surgical Science Liaison (Neurosurgery) – Part-time/Contract, you will join the world’s largest and most comprehensive clinical research organization, driven by healthcare intelligence.

Reference

2025-119361

Expiry date

01/01/0001

Read more Shortlist Save this role
Lab Analyst II

Salary

Location

US, Lenexa KCI (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Lenexa

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Laboratory Support

Job Type

Temporary Employee

Description

We are currently seeking a Lab Analyst II to join our diverse and dynamic team. As a Lab Analyst II at ICON, you will be responsible for performing intermediate-level laboratory tests and analyses to

Reference

JR127410

Expiry date

01/01/0001

Kahla Cureton

Author

Kahla Cureton
Read more Shortlist Save this role
HR Advisor

Salary

Location

Mexico, Mexico City

Department

Full Service - Corporate Support

Location

Mexico City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

HR Advisor

Job Type

Permanent

Description

Hybrid Role: 3 days in the office / 2 days remote (home office)Location: Insurgentes Sur, Mexico CityWe are currently seeking an HR Advisor to join our diverse and dynamic team supporting our Canadian

Reference

JR131083

Expiry date

01/01/0001

Daniela Guerrero Read more Shortlist Save this role
Manager, PK Laboratory

Salary

Location

US, Lenexa KCI (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Lenexa

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Laboratory

Job Type

Permanent

Description

We are currently seeking a Manager, PK Laboratory to join our diverse and dynamic team. As a Manager, PK Laboratory at ICON, you will be responsible for overseeing all pharmacokinetics (PK) laboratory

Reference

JR128689

Expiry date

01/01/0001

Kahla Cureton

Author

Kahla Cureton
Read more Shortlist Save this role
View all
List #1

Related stories

Blood cancer cells
Blood Cancer Day - Raising Awareness and Driving Change

Teaser label

Industry

Content type

Blogs

Publish date

05/29/2025

Summary

Blood Cancer Day Blood Cancer Day is a powerful reminder of the millions of individuals and families whose lives are affected by hematological malignancies every year. These diseases are complex,

Teaser label

Learn how clinical research is transforming the future for those affected by hematological cancers.

Read more
Silver ribbon
Recognising World Schizophrenia Day through Research and Compassion

Teaser label

Industry

Content type

Blogs

Publish date

05/22/2025

Summary

World Schizophrenia Awareness Day 2025 Every year on 24 May, World Schizophrenia Awareness Day offers a vital opportunity to raise awareness, dismantle stigma, and celebrate the strength of individ

Teaser label

Explore how ICON is advancing schizophrenia research and addressing stigma through clinical innovation.

Read more
Ovarian cancer knot being held in woman's hands
Standing Strong on Ovarian Cancer Day

Teaser label

Inside ICON

Content type

Blogs

Publish date

05/08/2025

Summary

Standing Strong on Ovarian Cancer Day:    ICON's Commitment to Advancing Care Ovarian cancer remains one of the most challenging gynaecologic malignancies, both in terms of detection and treatmen

Teaser label

Martin Lachs, VP, Oncology Project Management at ICON discusses ICON’s role in advancing ovarian cancer research.

Read more
View all
List #1

Recently viewed jobs

View Jobs

Browse popular job categories below or search all jobs above