JUMP TO CONTENT

Hyeyoung returns to ICON

Posting date: 15/11/2023
Author: Inside ICON

Having departed ICON in 2017 as a Clinical Research Associate, Hyeyoung Cho returned in 2022 as a Clinical Operations Manager. In this blog, Hyeyoung shares more about her career at ICON.

Tell us about your role at ICON

I'm a Clinical Operations Manager for one of the FSP programs at ICON. Transitioning into a line manager role presented a fresh challenge as I lacked prior experience in this area which initially posed difficulties. I'm responsible for ensuring not only the retention and quality of work of my direct reports, but also maintaining close communication with our client. Fortunately, my fellow operations managers were extremely supportive, offering valuable advice and sharing their experiences. Their guidance has been instrumental in helping me adapt to my new role effectively.

What initially drew you to ICON when you first joined the company?

ICON's extensive client base, which includes the top world leading pharmaceutical and biotech companies, I initially joined ICON as a Clinical Research Associate in 2014 and I knew I would have more opportunities to participate in diverse clinical trials across various therapeutic areas.

What do you believe sets ICON apart from other companies in the industry and makes it a great place to work?

ICON is a leading global CRO that has consistently demonstrated a commitment to continuous improvement. With its expanding opportunities and strong focus on job security and career development, ICON is an excellent place to build a rewarding career.

How does ICON's mission and values align with your personal and professional goals?

Collaboration, which is one of ICON's values, aligns perfectly with my goals. Open and detailed communication is essential for ensuring the quality of my direct reports' work and for identifying opportunities to help them develop their careers and chart their future paths. To successfully collaborate with my team members and embark on a shared journey, collaboration must be built on a foundation of trust.

Are there any mentors or colleagues at ICON who have had a significant impact on your career growth, both during your first tenure and upon your return?

My current manager has been an invaluable mentor to me. Transitioning into a line management role presented a unique set of challenges, as I had no prior experience in this capacity. The strategies required to achieve my goals, lead my team effectively, and communicate with stakeholders were vastly different from my previous role. Despite these challenges, my manager has consistently demonstrated unwavering trust and encouragement, providing me with sage advice whenever I sought her guidance. Her support has instilled in me the confidence to pursue continuous improvement as a manager, even in the face of potential hurdles.

How do you see the future of your career at ICON, and what are your aspirations within the organization?

As an aspiring junior manager, I am eager to embark on a career trajectory that leads to a senior management position at ICON. I firmly believe that ICON is an exceptional workplace, fostering a culture of mentorship and knowledge sharing among its capable managers. I am confident that by immersing myself in the diverse experiences that ICON offers, I will gain valuable insights and skills that will enable me to excel in my professional growth.

What advice would you give to someone who is considering a return to ICON after leaving the company?

ICON remains a vibrant organization with a wealth of opportunities waiting to be explored. You will be welcomed back with open arms, and your past experiences at ICON will serve as a springboard for further success.

If you're interested in exploring a career at ICON, visit our current openings today.

List #1

Related jobs at ICON

CRA I

Salary

Location

Spain

Department

Clinical Monitoring

Location

Spain

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

As a CRA sponsor dedicated, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Reference

2025-120967

Expiry date

01/01/0001

Ana Guerra Garaeta Read more Shortlist Save this role
CRA II

Salary

Location

Melbourne

Department

Clinical Monitoring

Location

Melbourne

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

As a Clinical Research Associate you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. You will be partnering with one of our

Reference

2025-121135

Expiry date

01/01/0001

Joanne Shin

Author

Joanne Shin
Joanne Shin

Author

Joanne Shin
Read more Shortlist Save this role
Senior Clinical Supplies Project Manager

Salary

Location

Bengaluru

Department

Clinical Operations Roles

Location

Bengaluru

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Support

Job Type

Permanent

Description

As a Senior Clinical Supplies Project Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Reference

2025-121096

Expiry date

01/01/0001

Makarandha Nargund Read more Shortlist Save this role
Clinical Research Associate

Salary

Location

Shanghai

Department

Clinical Monitoring

Location

Shanghai

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

As a Clinical Research Associate you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Reference

2025-120511

Expiry date

01/01/0001

Sunshine Yang

Author

Sunshine Yang
Read more Shortlist Save this role
View all
List #1

Related stories

stethoscope on paper records
Clinical Trial Management Systems (CTMS) Demystified

Teaser label

Inside ICON

Content type

Blogs

Publish date

07/28/2025

Summary

CTMS: The Essential Tool for Clinical Research Professionals Clinical trials have rapidly evolved, accelerated by technology and digital innovation. Central to this evolution is the Clinical Tria

Teaser label

Explore the Clinical Trial Management System (CTMS), its core functions, market growth, and career advantages.

Read more
Female scientist with microscope
What is Real World Evidence?

Teaser label

Industry

Content type

Blogs

Publish date

07/21/2025

Summary

What is Real World Evidence? Understanding its Role in Clinical Research Real World Evidence (RWE) is a term increasingly being used within the healthcare and pharmaceutical industries, shaping cr

Teaser label

Discover what Real World Evidence (RWE) is, and how it’s transforming clinical research.

Read more
Two medics at ICON clinical research clinic
The Strategic Role of Site Selection and Activation in Clinical Trials

Teaser label

Industry

Content type

Blogs

Publish date

07/07/2025

Summary

Precision at the Outset: The Strategic Role of Site Selection and Activation in Clinical Trials The success of any clinical trial begins well before the first patient is enrolled. Behind every sit

Teaser label

Explore the critical role of site selection and activation in clinical trials.

Read more
View all
List #1

Recently viewed jobs

View Jobs

Browse popular job categories below or search all jobs above