A Career Focused on Patients: Daniela's Journey at ICON
Daniela’s Journey at ICON
Daniela Gutierrez’s career at ICON has been a journey of transition, determination, and purpose. What began as a role in study start-up has evolved into a position deeply rooted in patient care - a shift that reflects both her personal values and the opportunities available within ICON for those willing to pursue them.
Today, as she steps into a new role in Drug Safety, Daniela reflects on her path, the support she’s received and what it means to work in a company where every role connects back to the patient.Joining ICON - A Foot in the Door
When Daniela joined ICON, she started as a Study Start Up Associate, supporting site activation in the US. “My role was about negotiating contracts and budgets so sites could begin clinical research,” she explains. However, she was drawn to a career where she could make a more direct impact in patient’s lives.
At the time, she wasn’t sure which direction she would take. “I didn’t know exactly which role would be the best fit,” she admits. “But I was open to learning, and I knew ICON offered opportunities to move across functions.”Staying Persistent Through Setbacks
Daniela’s journey hasn’t been without challenges. She applied for multiple roles before being successful. “I didn’t even get the chance to interview for some positions,” she says. “It was difficult; there’s a lot of competition, and I had to keep going.”
What kept her motivated was a clear goal: to work in a role focused on patients. “I’ve always been someone who fights for the patient,” she says. “I want what’s best for them. That’s what drives me.” Her breakthrough came with the support of an ICON Recruiter, Diego Tonini, who saw her potential beyond job titles or levels. “He said, ‘We will focus on your skills and knowledge and how it can fit into a role at ICON’. That made all the difference.”Moving Closer to the Patient
Now, as she transitions into Drug Safety, she has the connection she wanted to the patients. “My new role is completely patient focused,” she says. “I assess whether adverse events are related to the investigational product,” she explains. “It is challenging, but it is also rewarding because I am directly involved in protecting participants.”
For Daniela, this isn’t just a career move. It’s the realisation of a goal she set when she first joined ICON. “I knew I wanted to work in medical affairs,” she says. “I enjoy study start-up, but this is where I want to be.”Collaboration That Makes a Difference
One of the things Daniela values most about ICON is the collaborative culture. “There’s so much teamwork between departments and geographies,” she says. “You’re never working in isolation.” Even in her early days in study start up, she worked closely with legal, finance, operations and site teams across the US. Now, in her new role, collaboration remains central. “Whether it’s with clinical teams, regulatory experts or external partners, everyone works together toward the same goal.”
She also appreciates the flexibility ICON offers. “Sometimes I work from home, and yet I still feel connected,” she says. “We have regular calls, team meetings and virtual check ins. I never feel isolated.” To stay engaged, she’s developed her own routine. “I keep my camera on, I speak up in meetings, and I treat it like I’m in the office. It helps me stay part of the team.”Support, Growth, and Belonging
Daniela credits much of her success to the people around her. “Having a leader who believed in me made a huge difference,” she says. “My leader looked at my potential rather than my current role. That kind of support is rare, and I’m grateful for it.”
For anyone thinking of joining ICON, her advice is simple: “Be open, be persistent and know what you want. If you’re looking to grow, ICON will support you. But you have to take the first step.” And if you face rejection? “Don’t give up. I applied to many roles and didn’t get them. But I kept going. And eventually, the right opportunity came.”Life Outside of Work
One of Daniela’s greatest passions in life is traveling. She thrives on discovering new places, meeting fascinating people, and immersing herself in diverse cultures.
Her dream is nothing short of global: she wants to visit every corner of the world. A special goal of hers? To experience every single Disney park.
So far, she’s crossed three off her list: the parks in Anaheim, Orlando, and Tokyo as seen in the images below. She’s already brimming with excitement for the ones still to come.
Why ICON? Purpose, People, and Progress
Looking back, Daniela’s journey has come full circle. Early in her career, she worked at a clinical research site where the monitors were from ICON. “They were amazing,” she recalls. “Professional, supportive, always focused on the patient.”
Now, she’s proud to be part of that same team. “I’m no longer on the other side of the monitor visit - I’m part of ICON. And I’m working in a role that aligns with my values.” For Daniela, that alignment is everything. “This isn’t just a job,” she says. “It’s a career with purpose. Every day, I’m contributing to something bigger: better treatments, safer medicines, improved patient outcomes.” And that, she says, is what makes ICON different. “We talk about patients in every meeting, every decision, every project. It’s not just a value - it’s real. And that’s why I’m still here, and why I’m excited for what comes next.”If you're interested in joining a leader in Clinical Research, view our current openings at ICON today.
Sign up for post alerts
ICON & You
The potential of together.
Careers that improve the lives of patients, our clients and each other. Are you ready to make a difference?
View jobsRelated jobs at ICON
Salary
Location
Brazil, Sao Paulo
Location
Sao Paulo
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
We are currently seeking a Senior Clinical Trial Assistant (CTA) to join our diverse and dynamic team. As a Senior CTA at ICON Plc, you will play a key role in supporting the management and execution
Reference
JR147913
Expiry date
01/01/0001
Author
Elizabeth DaviesAuthor
Elizabeth DaviesSalary
Location
Mexico, Mexico City
Location
Montreal
Mexico City
Johannesburg
Livingston
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Data Management
Data Science
Job Type
Permanent
Description
We are currently seeking a Senior Clinical Data Science Lead to join our diverse and dynamic team. As a Senior Clinical Data Science Lead at ICON, you will play a pivotal role in leading the analysis,
Reference
JR147380
Expiry date
01/01/0001
Author
Magda ObregonAuthor
Magda ObregonSalary
Location
Basking Ridge, NJ
Location
Boston
Basking Ridge, NJ
Remote Working
Hybrid
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
What you will be doing Organizes and delivers analyzable reports and metrics to the clinical study leadSchedules and coordinates meetings, prepares agendas, presentation materials and minutes for clin
Reference
JR147400
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesSalary
Location
Basking Ridge, NJ
Location
Boston
Basking Ridge, NJ
Philadelphia, PA
Remote Working
Remote or Office
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
What you will be doing Vendor (e.g., CRO, Biometrics, IXRS, PK/Central Lab, eTMF, Safety) oversight for adherence to budget, timelines and organizational objectives of individual protocols/programs.De
Reference
JR147401
Expiry date
01/01/0001
Author
Jonathan HolmesAuthor
Jonathan HolmesRelated stories
Teaser label
Our PeopleContent type
BlogsPublish date
03/26/2026
Summary
Why Francis returned to ICON: building a long-term career in clinical research Francis Kayamba is a Clinical Research Associate based in Johannesburg, South Africa. He first joined ICON in February
Teaser label
Our PeopleContent type
BlogsPublish date
03/24/2026
Summary
Career paths are rarely straightforward, especially in the fast moving world of clinical research. For many professionals, gaining experience across organisations can provide valuable perspectiv
Teaser label
Our PeopleContent type
BlogsPublish date
03/16/2026
Summary
Driving Study Start-Up: James Pereira's Journey at ICON James Pereira's career in clinical research has been shaped by a single driving question: how do we get studies started faster? From his earl
Recently viewed jobs
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON