Associate Director of Clinical Operations

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

General Summary:

Responsible for clinical operations activities and staff within the unit(s). Mentors and leads the clinical operations management team, maintains appropriate resources and adheres to quality management practices. Provides leadership in the implementation of ICON’s quality initiatives and business processes, achievement of management goals within the framework of the company mission, policy and philosophy. Implements strategic direction to the Clinical Operations department

• Implements direction, strategy and performance standards for multiple job disciplines to assure that project profitability
• targets are achieved
• Schedules and reviews project tasks to ensure high quality product is delivered on time and within the budget
• Ensures services provided to clients are compliant with ICON’s policies, procedures, SOPs, ICH-GCPs, client contractual expectations and country specific regulatory requirements
• Mentors and develops employees to expand employee performance levels and assure retention of high performing ICON employees
• Ensures appropriate employee resources are available to meet corporate/ client/ project objectives while achieving optimal billability of clinical operations staff
• Accurately projects resource needs to ensure timely hiring of clinical operations staff
• Adjust resource allocation for project work as appropriate to ensure corporate billability targets are maintained while assuring client/ project objectives are achieved
• Participates in client presentations and/ or bid defense meetings, as required
• May function as legal representative for ICON in selected countries as appropriate

You are: 

Collaborative, innovative and a confident Clinical operations professional. 

Here at ICON we want our employees to succeed and ensure that they are set up for this success through constant training, development and support. To enable success in this position you will have: 

• Extensive experience in managing and driving clinical strategy for drug development on a European or Global level
• Substantial clinical trials development experience
• Thorough knowledge of ICH and local regulatory authority regulations regarding drug research and development
• Previous experience in managing the strategy for lifecyle management activities
• Experience in line management of numerous direct reports
• Fluency in English
• A relevant degree-level education, in a relevant life-sciences discipline

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.