Client Services Associate
About the role
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We currently have an opportunity for a Client Services Associate I, based out of our Milton Park office (Oxfordshire). As part of a team coordinating multi-language translation projects, successful candidates must possess exceptional communication and organisation skills. Applicants must also be able to demonstrate drive, passion, great attention to detail and be comfortable managing a variety of tasks at one time. A background/qualification in Linguistics, Languages, English, Marketing or Business is preferred but not essential.
Our Language Services team is part of our Commercialization and Outcomes group, the team provides the support efforts to maintain and expand upon client relationships through costing and proposal development, single service project planning, pipeline tracking and management and client communication management.
The role
- Support client focused proposals, review and analyse requests for our service
- Coordinate and participate in negotiations and discussions with clients, as required
- Collaborate with our internal Project Management team throughout the awarded project
- Certify completion of project, liaising continuously with the client team
- Develop and maintain filing and tracking tools
- Participate in best practice, and process improvement initiatives
What you need
· Fluency in English both orally and in writing with excellent communication skills
· Process-driven and strong attention to detail with superior organizational skills
· Strong team player
· Experience in managing multiple, varied tasks simultaneously and independently
· MS Office Suite
· Previous experience in the translation industry- not mandatory
Benefits of working at ICON
This is a permanent, full time position. The salary is competitive and negotiable depending on qualifications and experience. We offer a competitive benefits package to the successful candidate including private health and an attractive pension plan. The role will be UK-based in our Milton Park office, Oxfordshire.
What's Next?
Following your application you will be contacted by one of our dedicated recruiters and if successful, we will be able to provide you with more details about this opportunity.
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
Application process
Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.
Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
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