Client Services Associate

We currently have an opportunity for a Client Services Associate I, based out of our Milton Park office (Oxfordshire). As part of a team coordinating multi-language translation projects, successful candidates must possess exceptional communication and organisation skills. Applicants must also be able to demonstrate drive, passion, great attention to detail and be comfortable managing a variety of tasks at one time. A background/qualification in Linguistics, Languages, English, Marketing or Business is preferred but not essential.

Our Language Services team is part of our Commercialization and Outcomes group, the team provides the support efforts to maintain and expand upon client relationships through costing and proposal development, single service project planning, pipeline tracking and management and client communication management.

The role

• Support client focused proposals, review and analyse requests for our service
• Coordinate and participate in negotiations and discussions with clients, as required
• Collaborate with our internal Project Management team throughout the awarded project
• Certify completion of project, liaising continuously with the client team
• Develop and maintain filing and tracking tools
• Participate in best practice, and process improvement initiatives

What you need

· Fluency in English both orally and in writing with excellent communication skills

· Process-driven and strong attention to detail with superior organizational skills

· Strong team player

· Experience in managing multiple, varied tasks simultaneously and independently

· MS Office Suite

· Previous experience in the translation industry- not mandatory

Benefits of working at ICON

This is a permanent, full time position. The salary is competitive and negotiable depending on qualifications and experience. We offer a competitive benefits package to the successful candidate including private health and an attractive pension plan. The role will be UK-based in our Milton Park office, Oxfordshire.

What's Next?

Following your application you will be contacted by one of our dedicated recruiters and if successful, we will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.