Clinical Site Associate

Clinical Site Associate

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Clinical Site Associate to join our diverse and dynamic team in Italy. Working from our Milan offices, as a Clinical Site Associate at ICON, you will play a key role in supporting site management activities and ensuring that clinical trials are conducted efficiently, compliantly, and to the highest quality standards. You will work closely with Clinical Research Associates (CRAs), site staff, and cross-functional teams to help drive study start-up, maintenance, and close-out activities.

What You Will Be Doing:

• Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals.
• Maintaining up-to-date site information and status in clinical trial management systems and trackers.
• Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
• Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.
• Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.
• Collaborating with internal stakeholders to support timely site payment processing and issue resolution.
• Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.

Your Profile:

• Bachelor’s degree in life sciences, healthcare, business, or a related field, or equivalent experience.
• Initial experience in clinical research, administration, or a similar regulated environment is preferred.
• Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
• High attention to detail and accuracy in documentation and data entry.
• Effective written and verbal communication skills, with a customer-focused approach to site support.
• Proficiency with MS Office and comfort working with electronic systems and databases.
• Ability to work collaboratively in a team environment and adapt to changing priorities.

This role is office based in Milan (hybrid).

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply