Office with Flex - CDMX
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Role Summary:
To develop, interpret and define investigator site budget assumptions based on clinical trial protocols for internal and external clients.
The Role:
People – Leadership, Teamwork, Energizing and Developing Others
· To positively contribute to the investigator Pricing Team by seeking to improve their job performance and knowledge of investigator budget pricing strategies and ICON systems and processes
· Provide expert guidance to ICON colleagues and external clients regarding fair market value fees for research related procedures/non-procedures and general investigator site budget formatting
· To effectively build and maintain a productive working relationship with the Clinical teams and other department staff to effectively manage their needs and expectations in relation to investigator budget pricing.
Clients – Delivery to Customers, Building Relationships
· Translate clinical trial protocol required procedures to relevant Current Procedural Terminology (CPT) codes in order to appropriately apply fair market value costs
· Conduct day-to-day activities in a service-oriented, client-oriented and professional manner
· Maintain positive strong working relationships with clients, vendors and staff
· To escalate pricing issues/delays appropriately
· To set up, organize and maintain investigator budget pricing and supporting documentation as appropriate.
· Work with line manager as required to quality check /review work completed and maintain standards of excellence
Performance – Personal Effectiveness, Commercial Awareness, Robust Thinking
· Oversee and be accountable for the quality of the investigator pricing budget generated for internal/external protocols assigned ensuring that it is conducted in an effective manner, meeting agreed timelines and expectations and in accordance with industry/ internal KPIs, WPS and SOPs, appropriate regulations and ICON’s quality standards.
· Develop investigator site budget estimates for each country per feasibility specifications according to available protocol information and fair market value costs
· Liaise with Business Development department to establish and provide required investigator fee estimates for inclusion in final RFP bid grid
· Liaise with internal/sponsor project lead to finalize budget formatting and costs per country, in the appropriate currencies
· Interpret final protocol, where available, to develop master budget templates.
· Provide ballpark estimations on projects where minimal information is available from the client based on experiential and historical data in similar projects
· Provide expert information and relevant documentation in relation to general pricing processes, fair market value costs, benchmark database systems (e.g. GrantPlan) and general investigator budget processes
· Attend project specific and general meetings as needed
· Be familiar with industry standards, appropriate regulations and relevant ICON processes and procedures
· Contribute to process improvement initiatives within the group and the wider organization
What you will need:
· Bachelor’s degree or local equivalent preferred, or will have relevant experience for the position
· Ability to liaise successfully with all levels of management at ICON, vendors, and clients.
· Good working knowledge of PC applications (Excel, Word, Outlook and Access).
· Excellent organizational, administration and problem- solving skills.
· Excellent English. Written and verbal communication skills.
· Excellent Customer Relationship Management skills
· Ability to easily adapt to dynamic environment working to strict deadlines and targets.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
