Learning & Development Specialist

Learning & Development Specialist, US, Remote

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Learning & Development Specialist to join our diverse and dynamic team. As a Learning & Development Specialist at ICON, you will provide support to CTL&D TA Leads for protocol specific training planning within assigned therapeutic area(s).  Service/deliverables include support to deliver on protocol specific training related processes, including, but not limited to development / documentation of the Global Protocol Training Plan (GPTP) for each protocol assigned.  

What You Will Be Doing:

• Services rendered will adhere to applicable SOPs, WIs, policies & codes
• Good Clinical Practice (GCP), local regulatory requirements, etc.
• Complies with relevant training requirements.
• Responsible for maintenance of the training library and relevant workflows, serving as a conduit between EBIS Learning Systems Solutions team, study teams, and TA Lead as appropriate
• Manages content of training repository with appropriate mechanisms in place to support version control and compliance.
• Responsible for central management of materials in partnership with CTL&D TA Lead
• Responsible for successful migration of legacy training processes and/or systems for defined studies, where applicable.
• Responsible for ensuring version control of training materials.
• Contribute to lessons learned and overall continuous improvement.
• Supports oversight of operations process, tools and reporting and ensures necessary training/support established.
• Support reporting of performance metrics per CTL&D agreed KPIs.  
• Proactively identify issues to study team contacts and collaboratively develop solutions.

Your Profile:

• Bachelor’s degree in Human Resources, Education, or a related field.
• 2 years of clinical trial operation experience.
• Strong working knowledge of ICH-GCP, company standard operating procedures, local laws and regulations, assigned protocols and associated protocol specific procedures
• Strong IT skills in appropriate software and company systems. Willingness to travel with occasional overnight stay away from home according to business needs.
• Proficient in speaking and writing the country language and English. Good written and oral communication skills as appropriate.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply