Learning & Development Specialist
About the role
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Learning & Development Specialist
Location: Homebased in Warsaw, Poland / Madrid, Spain/ Milan, Italy / Dublin, Ireland
At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business but that doesn't mean we can't have fun whilst we do it.
With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry!
Are you one of them?
At ICON, we have an incredible opportunity for a candidate with experience working as a Clinical Research Associate who is looking to move into a learning and development role to support ICON's CRA community by creating and delivering specific industry training across our European locations.
The Role
To develop, design, and deliver a variety of Clinical Operations learning interventions to ICON employees. Represent ICON University to internal and external customers.
- Develop, revise, deliver, document and coordinate Clinical Operations Instructor led-training (ILT), online-learning (OLL) or on-the-job training (OTJ) as assigned
- Utilize the learning management system to manage leadership events, including scheduling, managing registrations, updating roster reports and entering completion status.
- Review internal and external training compliance reports and follow up internally and externally with management as necessary
- Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief
- Evaluate and assess effectiveness and quality of assigned training materials, content and delivery methods and proactively recommend enhancements
- Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned. Represent IU at internal and external audits.
- Look for and share with the team opportunities for continuous improvement of processes and training programmes
- Travel may be required (approximately 20 %) domestic and/or international.
- Mentor and train new ICON University team members as assigned.
- Manage and or Support ICON University learning initiatives as assigned
What you need
- Minimum educational degree (Desired): BS, BSc, BA or equivalent in Life Sciences
- Experience working as a CRA within a CRO environment is essential for this role
- Knowledge and/or certification in Learning and Development is an advantage but not essential
- Prior experience conducting presentations or facilitating training in English
- Fluent in English (written and oral)
- Ability to work effectively and efficiently on global networked computers using current software applications
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
Day in the life
Teaser label
IndustryContent type
BlogsPublish date
02/16/2026
Summary
What Sponsors, CROs, and Sites Each Do Clinical research brings together many organisations, each with a specific role in delivering a clinical trial. For those new to the industry, the relationsh
Teaser label
IndustryContent type
BlogsPublish date
02/16/2026
Summary
Functional Service Provision (FSP), also known as sponsor-embedded delivery, is a core part of how modern clinical research is delivered. At ICON Strategic Solutions, our teams work as an extens
Teaser label
Our PeopleContent type
BlogsPublish date
02/05/2026
Summary
Building expertise through diverse roles and continuous learning Sinéad McKeon's career at ICON demonstrates how scientific training can evolve into strategic leadership. Now a Senior Manager in Lab
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