Logistics Coordinator I

Logistics Coordinator I

ICON plc, a leading Clinical Research Organisation, employing approximately 15,000 employees across 97 offices in 48 countries, seeks an experienced and highly motivated Logistics Coordinator I to join its Logistics Team at our Taipei office.

This is a fantastic opportunity to join a large logistics team all working globally to help ICON achieve its goal of improving and saving people's lives.

As a Logistics Coordinator, you will be responsible for the set up and implementation of protocol specific logistics. You will monitor all inbound deliveries to ICON, as well as outbound shipments from ICON and follow up on delays and other issues with relevant couriers to ensure client requirements are met. They will also be responsible for Invoice creation, as well as liaising with clients in reference to the invoices.

The Role:

• Contact couriers for required collection information based on protocol site lists as provided by Project Management. Select couriers and provide collection information to Project Management in timely manner.
• Document and research any issues with inbound deliveries or courier invoices/documentation. Direct issues to relevant couriers or other contacts as required for clarification of the issue.
• Create commercial invoices based on the commodities of a particular shipment, as well as any country or client specifications. Liaise with client's CRO or Importer regarding shipment notification or assisting their invoice requirements for an Import Permit.
• To prepare and ship supplies to sites or other destinations as required.
• Collects and maintains inbound and outbound courier performance metrics.
• Obtains pricing quotes from carriers on shipments and seeks cost effective methods.
• Attends inter-departmental meetings to guide PM on import and export regulations related to specific shipments.
• To carry out specific tasks relevant to the Logistics assigned by the Logistics Management.
• To order supplies as required in the section or specific study.
• To contact Couriers, Consignors, or CROs as required.

The Candidate:

• Experience in Logistics or Logistics qualification preferred.

Benefits of Working in ICON:

ICON enjoys a strong reputation for quality and is focused on staff development. We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career.

We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart. Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.