Manager, Clinical Operations

As a (Manager, Clinical Operations) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

The responsibilities of the Operations Manager include, but are not limited to:

• Complete ICON induction and orientation for newly employed employees.

• Ensure client-specific induction and orientation is planned, communicated and completed.

• Monitor performance and conduct annual appraisal for each employees, as applicable.

• Ensure timely identification and resolution of critical issues.Client Relationship Managements.

• Agree Key Performance Indicators with client and periodically review results.

You are:

• Bachelor’s Degree or local equivalent, in life sciences, medicine or related discipline.

• Minimum of 12 years of relevant industry experience.

• Previous experience in clinical project management or/and line management is helpful.

• Proven ability to identify, analyze and tackle problems.

• Excellent interpersonal, organizational and management skills.

• Excellent verbal and written communication skills in English and local language.

• Strong computer skills.

• Ability to operate in a multi-cultural environment.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.