Manager, Clinical Operations

As a Clinical Operations Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

You will be partnering with one of our global pharmaceutical clients; a company that is advancing the development of new medicines, biologic therapies and vaccines for many of the world’s most challenging diseases including cancer, cardio-metabolic diseases, Alzheimer’s and infectious diseases. Be ready to work in a solid partnership and an environment driven by innovation and continuous improvement.

What you will be doing 

Manage a local clinical team effectively, maximising resource use to deliver operational, quality, and fiscal targets whilst ensuring employee engagement, retention and growth. Accellacare – Oversee personnel, recruitment directives, meeting financial goals, and the overall operations of the clinical research site. COMs verify that CRAs are performing to ICON standards and performance metrics through efficient utilization of our employees and adherence to their metrics.

• Dedicated People Leader for the local Clinical Operations team that includes CRAs, IHCRAs and CTAs as determined by the country team size and structure.
• Provide effective management support through your team to deliver a high performing culture including managing attrition, development and engagement of the operational group
• Carrying out all relevant People Leadership responsibilities including performance assessments, goal setting and development plans.
• Managing the local clinical operations team by empowering and coaching them to deliver their key objectives.
• Understand and follow key principles with regard to resourcing, people leadership, training, functional delivery, quality and operational delivery measurements within the Clinical Operations group at regional/country level.
• This includes, but is not limited to, oversight of productivity and quality metrics, 1:1 discussions, team meetings, timely and objective performance reviews, recommendations for promotions, and CTMS updates.

You are:

• Bachelor’s degree in a health, life sciences or other relevant field of study.
• Minimum 6 years Clinical Research experience that includes a minimum 4 years relevant experience as a Senior CRA or Principal CRA (in a Lead CRA role), or at least 2 years as a Project Manager, CRA Manager or equivalent job roleKnowledge of ICH-GCP guidelines and ability to review and evaluate medical data
• Occasional travel as needed.
• All employees must read, write and speak fluent English and host country language.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.