Manager, Inside Sales

Manager, Inside Sales - Remote, US

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Opportunity
Are you a driven, strategic leader with a passion for building relationships and overcoming challenges? Do you thrive in a fast-paced environment where innovation and persistence are key? If so, we want you to join our Inside Sales team as a Regional Team Manager, where you will inspire and lead a high-performing group of Account Development Managers to new heights.

What You’ll Do
As Regional Team Manager, you will:

• Lead, mentor, and develop a regional team of Account Development Managers, empowering them to grow professionally and achieve their career goals.
• Drive proactive, consultative sales efforts targeting decision makers and influencers within pharmaceutical and biotech companies, positioning ICON as the preferred partner for clinical development outsourcing.
• Guide your team to increase new account penetration, secure meetings with prospective customers, and generate RFP submissions.
• Oversee lead generation and funnel development with an annual RFP target of approx. $800M
• Collaborate closely with Marketing and Sales Leadership to align strategies and execute revenue growth strategies across all business units.
• Design and execute outreach campaigns tailored to regional, therapeutic, and service area priorities.
• Manage and maintain the CRM, ensuring accurate tracking of sales activities and pipeline development.
• Serve as an internal trainer and mentor for new hires, fostering a culture of continuous learning and development. Coach your team on sales processes and lead lifecycle management.
• Champion process improvement initiatives to streamline workflows, enhance client value, and drive operational excellence.
• Travel domestically and internationally as needed (approximately <10%).

Who You Are

• A tenacious hunter with a strategic mindset and a relentless drive to succeed despite obstacles.
• An expert relationship builder who knows when to push forward and when to exercise patience.
• A collaborative team player who brings enthusiasm, experience, and a sense of humor to the workplace.
• A natural leader passionate about developing talent and fostering a positive, high-energy team environment.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply