Manager of Clinical Operations

As a Manager of Clinical Operations you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Leads and manages clinical teams.
• Plans and leads execution of day-to-day activities for the monitoring of a clinical study and communicates consistently with the clinical team providing project objectives, expectations, and status updates.
• Goes to co-monitoring visits as needed
• Vendor management and budget management, if required
• Leads and supports the relevant staff (ie, local start-up staff, local and global regulatory affairs staff, in-house clinical staff, etc) to drive successful activation of trial sites.
• Ensures effective communication and escalation plans are place for the clinical team.
• Facilitates cross-functional team communication for proactive, study-wide problem solving regarding study progress and trial issues during the study.
• Monitors the quality of clinical activities and addresses quality issues with the appropriate team member.
• Reviews and approves site visit reports within agreed turnaround times and ensures tracking, follow up, and resolution of site issues.
• Identifies opportunities to improve training, execution, and quality control across the team.
• Liaises with relevant staff to provide data, as required, for clinical operations performance metrics and project status metrics.
• Works with the relevant staff to identify data related issues and risks to clinical activities; develops contingency and mitigation plans to minimize risks.
• Leads larger, more complex projects.

You are:

• Managed remote and office based Clinical Operations staff.
• An undergraduate degree (or international equivalent) in life sciences or health-related field from an accredited institution in addition to experience within a similar functional management role.
• 5 or more years of experience in clinical research and clinical management,
• You will be comfortable operating within a truly global environment and can work effectively with new technologies.
• Clinical trials development experience is required as is a thorough knowledge of ICH and local regulatory authority regulations regarding drug research and development
• Fluency in English is required.

Why ICON?

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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