Network Services Engineer I
About the role
This vacancy has now expired. Please see similar roles below...
Network Services Engineer I
Location: Leopardstown, Dublin 18
At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry! Are you one of them?
At ICON, we have an incredible opportunity for a Network Services Engineer I to join the team in our global HQ in Dublin 18.
The Role:
You will ensure and own the stability, integrity, and efficient operation of IT Infrastructure and components and related technologies in support of core organizational functions. Using your superb communication, analytical, and problem-solving skills to help identify, communicate, and problem solve in support of business processing requirements.
- Make recommendations to the Systems Engineering team in relation to resolving on-going problems within the ICON Global network.
- Work with Service owners and Applications Support teams globally to raise issues related to Network and Unified Communications infrastructure.
- New projects - be a representative for new initiatives that involve technical discussions & work closely with the Infrastructure architecture team to ensure standards are adhered to across the organization.
- Prioritize and respond to Service Desk tickets as appropriate.
- Provide timely response to partner concerns in accordance with service level agreements (SLAs); act as technical partner concern and resource to junior team members.
- Research software and systems products and technologies to uphold recommendations and support purchasing efforts.
- Participate in key process improvements as they relate to the core infrastructure services environment.
- Coordinate and collaborate with other functions within IT to ensure availability, reliability and scalability of corporate servers to meet business requirements.
- Provide off hours support through the use of a rotating on call procedure
- Special projects as assigned.
- Partner with global Operations teams to seek and remediate issues in a timely manner.
You will need:
- Degree in Computer Science, Information Systems or Engineering.
- 2-3 years' experience within a technical position supporting network/telecom environments required.
- Working knowledge of various networking technologies including items such as: TCP/IP, LAN/WAN systems, telephony protocols and VPN technologies.
Application process
Once you find a job opening that fits your skills and interests, you can create an account, apply and check back on the progress of your application or apply for other roles. Once your application has been received, a confirmation email will be sent to your email.
Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
Reasonable AccomodationsDay in the life
Teaser label
Our PeopleContent type
BlogsPublish date
03/27/2024
Summary
Exploring Lucy's Path: From Science to Communications Lucy's career journey is a testament to the power of adaptability and seizing opportunities as they arise. "I've been in Clinical Research si
Teaser label
Career ProgressionContent type
BlogsPublish date
03/27/2024
Summary
Interviews can be nerve-wracking experiences, but with the right preparation, you can enter the room with confidence and increase your chances of success. Preparing for an interview is crucial a
Teaser label
Career ProgressionContent type
BlogsPublish date
03/27/2024
Summary
Clinical research plays a crucial role in advancing medical knowledge and improving patient care. At the heart of every successful clinical research study is a Clinical Research Coordinator (CRC
Who we are
Similar jobs
Salary
Location
United Kingdom
Department
Clinical Trial Management
Location
UK
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
UK homebased Clinical Trial Manager performing Clinical Risk Manager (CRM) dutiesAre you an experienced Clinical Research or Clinical Project Manager with a flair for innovation, team leadership and e
Reference
2024-109448
Expiry date
01/01/0001
Salary
Location
Belgium, Mechelen
Department
Clinical Monitoring
Real World Solutions
Location
Mechelen
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
JR117574
Expiry date
01/01/0001
Author
Jakob SchonbergerAuthor
Jakob SchonbergerSalary
Location
India, Chennai
Location
Chennai
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Drug Safety
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR116173
Expiry date
01/01/0001
Author
Archana BakkiyarajanAuthor
Archana BakkiyarajanSalary
Location
Italy
Department
Clinical Operations Roles
Location
Italy
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
2024-109446
Expiry date
01/01/0001
Author
Mattia CarcangiuAuthor
Mattia CarcangiuSalary
Location
Malaysia, Kuala Lumpur
Department
Study Start Up
Location
Kuala Lumpur
Remote Working
Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Study Start Up
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR116203
Expiry date
01/01/0001
Author
Alvin ParkAuthor
Alvin ParkSalary
Location
Brisbane, Australia
Department
Clinical Monitoring
Location
Australia
Brisbane
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us
Reference
2024-109312
Expiry date
01/01/0001
Author
Krisztina AuthAuthor
Krisztina Auth