Network Services Engineer I
About the role
This vacancy has now expired. Please click here to view live vacancies.
Network Services Engineer I
Location: Leopardstown, Dublin 18
At ICON, it's our people that set us apart.
As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry! Are you one of them?
At ICON, we have an incredible opportunity for a Network Services Engineer I to join the team in our global HQ in Dublin 18.
The Role:
You will ensure and own the stability, integrity, and efficient operation of IT Infrastructure and components and related technologies in support of core organizational functions. Using your superb communication, analytical, and problem-solving skills to help identify, communicate, and problem solve in support of business processing requirements.
- Make recommendations to the Systems Engineering team in relation to resolving on-going problems within the ICON Global network.
- Work with Service owners and Applications Support teams globally to raise issues related to Network and Unified Communications infrastructure.
- New projects - be a representative for new initiatives that involve technical discussions & work closely with the Infrastructure architecture team to ensure standards are adhered to across the organization.
- Prioritize and respond to Service Desk tickets as appropriate.
- Provide timely response to partner concerns in accordance with service level agreements (SLAs); act as technical partner concern and resource to junior team members.
- Research software and systems products and technologies to uphold recommendations and support purchasing efforts.
- Participate in key process improvements as they relate to the core infrastructure services environment.
- Coordinate and collaborate with other functions within IT to ensure availability, reliability and scalability of corporate servers to meet business requirements.
- Provide off hours support through the use of a rotating on call procedure
- Special projects as assigned.
- Partner with global Operations teams to seek and remediate issues in a timely manner.
You will need:
- Degree in Computer Science, Information Systems or Engineering.
- 2-3 years' experience within a technical position supporting network/telecom environments required.
- Working knowledge of various networking technologies including items such as: TCP/IP, LAN/WAN systems, telephony protocols and VPN technologies.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
.png)
Teaser label
IndustryContent type
BlogsPublish date
07/07/2025
Summary
Precision at the Outset: The Strategic Role of Site Selection and Activation in Clinical Trials The success of any clinical trial begins well before the first patient is enrolled. Behind every sit
.png)
Teaser label
IndustryContent type
BlogsPublish date
07/04/2025
Summary
Cybersecurity in Clinical Data Management In clinical research, data is both a vital asset and a significant responsibility. As trials become increasingly digitised and decentralised, the protectio
.png)
Teaser label
IndustryContent type
BlogsPublish date
07/03/2025
Summary
Finding the Specialisation for You Clinical research is a dynamic, multidisciplinary field that brings together scientific innovation, operational rigour and patient-centric thinking. While many
Similar jobs at ICON
Salary
Location
India
Department
Biometrics Roles
Location
India
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Biometrics Portfolio
Job Type
Permanent
Description
As a Statistical Programmer you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-120666
Expiry date
01/01/0001
Author
Himangshu Skekhar DasAuthor
Himangshu Skekhar DasSalary
Location
Korea, South
Department
Clinical Monitoring
Location
South Korea
Seoul
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
(Sr.) CRA I or II, Home-based, South Korea As a (Sr.) CRA I or II you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-120101
Expiry date
01/01/0001
Author
Sonia OhAuthor
Sonia OhSalary
Location
France
Department
Clinical Monitoring
Location
France
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
2025-120220
Expiry date
01/01/0001
Author
Dominique CarilienAuthor
Dominique CarilienSalary
Location
US, Lenexa KCI (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Lenexa
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinic
Job Type
Permanent
Description
Senior Medical Research AssociateWe are currently seeking a Senior Medical Research Associate to join our diverse and dynamic team. As a Senior Medical Research Associate at ICON, you will be responsi
Reference
JR128685
Expiry date
01/01/0001
Author
Kahla CuretonAuthor
Kahla CuretonSalary
Location
Mexico
Department
Clinical Operations Roles
Location
Mexico
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a CTA you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. You will be partnering with one of the worlds premier Biophar
Reference
2025-120753
Expiry date
01/01/0001
Author
Magda ObregonAuthor
Magda ObregonSalary
Location
Boston, United States, Providence, Portland
Department
Clinical Monitoring
Location
Boston
Portland
Providence
United States
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As a (job title) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-119214
Expiry date
01/01/0001
Author
Brandon PupekAuthor
Brandon Pupek