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Patient Recruitment Coordinator

  1. Any EMEA Location
2023-98991
  1. Clinical Monitoring
  2. ICON Strategic Solutions (FSP)

About the role

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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


The Patient Recruitment Coordinatorwill work closely with the Program Lead, Patient Recruitment and Specialist, Patient Recruitment to deliver on and track metrics related to the Global Recruitment and Retention strategy across assigned protocol(s). The Coordinator will deliver on tasks related to a strategy that enables Clinical Trial Management (CTM) team to meet enrollment goals.

  • Leverage available sources to coordinate information on past and current landscape, patient journey map, patient ID and patient experience planning
  • Collaborate with Patient Recruitment Program Lead and Patient Recruitment Specialist on the delivery of tactics related to the engagement, enrollment, and retention of clinical study participants
  • Develop and deliver protocol specific patient recruitment toolkits for use by Clinical Trial Management team
  • Coordinate the process of development of materials to be used for recruitment of studies including translations and revisions
  • Develop and coordinates the implementation of Recruitment Management tracking systems as required
  • Contribute to vetting and recommending patient recruitment vendors
  • Contribute to process improvement activities within FASTR patient recruitment group
  • Contribute to creation of centralized repository for program and study support tactics ad tools

1-5 years experience working within patient engagement/recruitment/retention and clinical trials or equivalent, transferable experience

A good understanding of ICH / GCP guidelines

Demonstration of cross-functional understanding related to drug development


Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

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