At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Within ICON, Mapi Research Trust (MRT) promotes scientific approaches in the Clinical Outcome Assessments (COAs) field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.
The role:
•Collaborates with Mapy Research Trust teams:
With COA Licensing team: Analyze, prioritize and process requests. Take necessary cleaning action as needed.
With ICON Language Services, Knowledge Management and Database team: Perform quality check in systems. Clean internal COAs database on an ad hoc basis.
•Supports Author Collaboration Unit (ACU) team objective to integrate new questionnaires into MRT catalogue.
•Coordinates operational activities to complete and finalizes COAs setup according to priorities and in compliance with Distribution Agreement, working in close collaboration with MRT colleagues.
•Searches for existing COA translations in the literature and in-house.
•Provides feedback and quality check to ACU colleagues.
•Gathers, analyzes and organizes information into internal databases to ensure distributed information and documentation are clear, complete, and reliable.
• Performs assigned project tasks while adhering to timelines, SOPs and performance metric standards.
• Identifies risks with assigned tasks and effectively executes strategies to minimize those risks.
• Supports or leads project meetings and the resolution of issues, project recaps and corrective/preventative action plans.
• Responsible for accurate tracking and regular upkeep of data on assigned tasks and projects.
• Communicates efficiently and effectively and regularly with MRT team members.
Recognizes, exemplifies and adheres to ICON's values which center around our commitment to People, Clients and Performance
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Such other duties and tasks as are allocated to you at the reasonable discretion of the Company.
To be successful in the role:
Experience in business analysis, operational support, or equivalent positions.
Excellent skills in Microsoft Office applications (Word, Excel, and PowerPoint) are a must.
Linguistic Validation background, Scientific documentalist, experience in the Pharma or CRO industry, quality assurance is a plus.
Communication, organization and continuous improvement skills.
Advanced proficiency in English (full fluency). Other languages are a plus.
A completed bachelor’s degree.
Experience in managing project priorities, demonstrating a sense of urgency, and maintaining accurate documentation.
Knowledge of regulatory requirements environment, COA / eCOA field, and CRO terminology is a plus.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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