Real-World Solutions Strategy Lead (Director)-US-Remote
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touchpoint. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
The role
The Real-World Solutions Strategy Lead role is to drive the development of original and innovative operational solutions and proposals to meet sponsors Late Phase and Real-World evidence generation needs and ensure that RWS achieve Net Business Goals.
The Strategy Lead leverages their operational expertise and deep understanding of regulatory and market trends to create comprehensive strategies for securing new business in the outsourced clinical research organization (CRO) sector, with a focus on real-world evidence and late-phase trials.
This role Collaborates with the Solutions Architect, Strategy Developer, and subject matter experts at ICON, the Strategy Lead develops compelling proposals, presentations, and pitches that are customized to address clients' specific research needs within their budgetary constraints.
Additionally, the Strategy Lead works closely with RWS operations to educate and support Project Managers, ensuring they fully understand the strategy and can effectively deliver a successful BDM. The Strategy Lead also partners with Global Business Development to achieve Net Business goals and fosters the growth of Late Phase and real-world partnerships with sponsors through early engagement and continuous collaboration.
What you will be doing
Understand and interpret information contained within RFP materials including protocols for the development of strategic solutions.
Manage and prioritize workload in relation to business needs, timelines and client submissions with consistent accuracy and speed.
Lead the team in developing RFP deliverables, including financial components in a high-quality manner: achieving clarity with maximum efficiency.
Ability to innovate, able to identify, escalate and implement solutions to create efficiency, increase client satisfaction.
Offer a balanced, comprehensive view that incorporates all the immediate decision-making factors and a long-term view toward downstream implications.
Bring knowledge of ICON services and innovations and deploy them to differentiate the ICON solution for the advantage of the client.
Lead discussion and negotiation with ICO Operational teams, ICON Services Leadership, and Sales Team to determine the appropriate approach to strategy and budget.
Recognize the importance of and create a culture of continuous improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Explore and recommend innovations to drive efficiency.
Undertake other reasonably related duties as may be assigned from time to time.
Travel (approximately 20%) domestic and/or international.
You will need:
Bachelor's degree in medicine, science, or equivalent experience in the clinical research field is required.
12+ years of experience in clinical research, including at least 5 years in a relevant role supporting late-phase trials for a CRO.
A minimum of 5 years of experience in proposal process development and strategy formulation is essential.
Experience working directly with key stakeholders both internally and external to help drive process forward.
Strong written and verbal communication skills.
Project management mindset with a focus on successful execution and delivery.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
