Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs
Travel approximately 10% domestic/international
Read, ensure understanding and adhere to all assigned ICON SOPs and working procedures
Ensure all work performed is of high quality, compliant with Good Clinical Practice, ICH Guidelines and all applicable laws and regulations
Complete all assigned training (including the Study Lead Development Program) and courses in the ICON Training Management system (iLearn); ensuring that mandatory courses are all completed before the designated date and that the required system specific training has been completed for current studies
Record all billable and non-billable time in the appropriate timesheet management system (e.g. PlanviewTM)
Take part in study kick off (internal and external) meeting along with the DMPM
Read, ensure understanding and adhere to the study protocol, contract and scope of work for all task during set-up, maintenance and close-out of the study
Review all activity on an ongoing basis to identify out of scope tasks and bring to the attention of the DMPM and Contract analyst
Assist in compiling the change order log for review by the DMPM
Develop an understanding of the revenue recognition and revenue forecasting process
Assist the DMPM with revenue recognition and revenue forecasting process on a monthly basis
Lead the development of specifications, implementation, and testing for the eCRF or paper CRF
Lead the development of specifications, implementation, and testing for the edit checks and data review and oversight listings (DVS)
Lead development of the data management plan and study specific procedures
Ensure effective implementation of standard metric and status reporting on the study
Lead development of specifications for custom reporting on the study
Perform project planning tasks and support the DMPM in the development of the project plan and timelines
Set up and maintain data management study files for inclusion in the Trial Master File, ensuring these are maintained in an audit ready state for review by Sponsor, Regulatory or ICON Auditors
Adhere to ICON SOPs, the Data Management Plan and study specific procedures in the implementation of tasks on the study
Adhere to the project plan and timelines in the implementation of study tasks during set-up, maintenance and close-out of the study
Key point of contact for the sponsor and the study team on day to day study data issues, eCRF design, edit checks, and other implemented components
Organize and lead regular data management team meetings, both internal and with the sponsor and the DMPM
Attend and provide an update for data management services at cross-functional study team meeting both internally and with the sponsor and the DMPM
Maintain and track meeting minutes, issues and decisions logs, and escalations
Support the DMPM in negotiation of time lines and decision making on the study
Provide regular study status update to the DMPM
Support the DMPM in the delivery of study specific training to all team members, ensuring that the training is documented and the documentation filed in the Data Management Study files
Assess the training needs of study team members on an ongoing basis
Provide refresher training to team members as required
Provide feedback to the DMPM on issues with study team member performance
Support the DMPM in the delivery of training to cross-functional study team members both internal and external (e.g. training in the study specific electronic CRF for Monitors or Site staff at the investigatory meeting)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
US/LATAM/CAN: A minimum of 3 years clinical data management experience.
EU/APAC: Prior relevant clinical research industry experience.
Experience of at least one of ICON preferred CDMS (Rave, Inform, Oracle Clincal, OCRDC)
Highly computer literate, including strong Microsoft Office skills (Excel, Word, Powerpoint, Project)
Excellent communication and interpersonal skills, both verbal and written skills
Strong client relationship management skills, and the aptitude to develop this further
Excellent organizational and planning skills as well as a demonstrated aptitude for project management, and the ability to lead more than one project and prioritize accordingly