Senior Contract Analyst
- Swansea
- Corporate Support
- ICON Full Service & Corporate Support
- Hybrid: Office/Remote
TA Business Partner
- Full Service Division
About the role
Senior Contract Analyst - Home or Office - Ireland or UK
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Role:
The department role is to coordinate, develop, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects at ICON Clinical Research.
Contract/Change Order Development:
• Coordinate, develop, and negotiate budgets and documents for contracts and change orders for newly awarded and on-going projects at ICON.
• Work simultaneously on numerous contracts and/or change orders. Management of strategic clients /complicated budgets.
• Independently manage and prioritize workload in relation to timelines and client submissions with consistent accuracy and speed.
• Develop a good working knowledge of ICON’s costing tools, client budget grids, and any tools and templates developed within the client contract services group.
• Lead discussion and negotiation with clients related to the contractual document ( Start-up Agreements, standalone contracts) and project budgets
• Detailed knowledge of operational department’s tasks and roles within the task as well as cost drivers within ICON.
• Solicit input and review of contracts and change orders from the relevant operational departments.
• Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc.) and that the budget changes are reasonable and justified.
• Understand and interpret legal language contained in a MSA, Start-up Agreements and standalone contracts.
• Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
• Lead discussion and negotiation with ICON Legal and Sales Team to determine the appropriate terms and conditions to be included in the contracts (inclusive of Start-up Agreements) and change orders.
• Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
• Liaise with their respective Contract Manager on any issues that need to be escalated within ICON or the client.
• Provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
• Develop and maintain client/project files and tracking tools.
• Update ICON's reporting system in a timely and consistent manner with concise, accurate information on status of the contract or change order.
Quality:
• Review client/project documents and budgets to ensure accuracy with minimal to no errors prior to submission to their respective Contract Manager for final QC review.
Build Relationships:
• With ICON project teams, sales, proposals, finance and ICON management.
• Build strong client relationships and understand their respective contractual and work practices and guide the ICON project managers, project teams, finance, vendors etc. to follow such practices.
Communication:
• Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
• Organize, lead, chair, and manage internal meetings and/or client related meetings required related to contracts and change orders.
Process Improvement:
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Provide recommendations related to process improvements and training to the client contract services team.
Job requirements:
• Degree qualified.
• 4-5 years’ experience within a similar role.
• We will also consider applicants who have a background in Proposals, Data Management or Financial Business Partnering within the CRO industry.
• An in-depth knowledge of the CRO industry and clinical trials.
• The team uses excel as their costing tool, it is important that you have advanced excel skills.
• A great team player who is willing to support the team as required.
• Brilliant communication skills with the ability to develop meaningful relationships with other teams at ICON and our clients.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
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