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Senior Operation Program Specialist

  1. Johannesburg, Swansea
JR129019
  1. ICON Full Service & Corporate Support
  2. Project/ Program Management
  3. Hybrid: Office/Remote

About the role

Senior Operation Program Specialist - EMEA

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Senior Operation Program Specialist to join our diverse and dynamic team within Biostatistics & Programming. As a Senior Operation Program Specialist at ICON, you will play a pivotal role in n the preparation and development of client proposals. You will collaborate with cross-functional teams, including biostatistics and programming, project management, and finance, to gather necessary information and ensure proposal accuracy and completeness.

What You Will Be Doing:

  • Assisting in the preparation and development of client proposals, including cost estimates, timelines, and scope of work documents.
  • Collaborating closely with cross-functional teams, including clinical operations, project management, and finance, to gather necessary information and ensure proposal accuracy and completeness.
  • Supporting proposal process management, including tracking proposal status, coordinating review cycles, and ensuring adherence to internal processes and timelines.
  • Assisting in the maintenance of proposal templates, databases, and other tools to support efficient and effective proposal development.

Your Profile:

  • Bachelor's degree in life sciences, business administration, or a related field.
  • Previous experience in proposal development, clinical research, or related roles within the pharmaceutical, biotechnology, or CRO industry preferred.
  • Strong attention to detail and organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
  • Excellent written and verbal communication skills, with the ability to convey complex information in a clear and concise manner.
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with proposal management software or CRM systems is a plus.
  • Proficiency in project management tools and software, as well as experience with data analysis and reporting tools.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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