Site Contracting and Quality Specialist

Site Contracting and Quality Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Site Contracting and Quality Specialist at ICON, you will manage inspection readiness activities across Site Contracting, including audit preparation and support.  The Site Contracting Quality Team will provide leadership support to the Site Contracting team members in the areas of quality and compliance

What You Will Do:

• Site Contracting Inspection Readiness:

  • Maintain process documentation (e.g., job aids, contract templates, team files/shared drive)

  • Oversee and provide support to Site Contracting stakeholders during audit process

• Site Contracting Quality Best Practices:

  • Perform analysis to identify trends related to quality and inspection readiness

  • Create and oversee mitigation plan to address any gap areas

  • Lead training sessions for Site Contracting team

• Partner closely with Quality counterparts in CQM and Quality to ensure Site Contracting has robust processes in place to support future audits.

• Quality review of all types of site contracts created by Site Contracting Reps, including formatting, content, and budget.  Review of contracting database entries associated with contract (SharePoint, Site Knowledge trackers, CTMS).

Your Profile:

You will bring relevant contract management experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree is required;

• Minimum of 3-5 years of experience at a CRO or sponsor or comparable experience;

• Experience in contract management;

• Experience supporting inspections (preparation activities, audits);

• High level of proficiency in Word, Excel, Outlook, and Teams;

• Excellent communication skills; able to engage team members at all levels

• Ability to work cross-functionally

• Strong attention to detail

• Ability to handle multiple priorities within matrix environment

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply