Site Payments Supervisor

Investigator Payments - Disease Area Lead

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Supervisor, Site Payments at ICON, you will manage and oversee the processing and tracking of investigator payments, ensuring timely and accurate payments in compliance with contractual and regulatory requirements.

What You Will Do:

Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability.

Key responsibilities include:

• Supports Clinical Budget Management (CBM) group in monthly issuance and closeout strategies for program maintenance and close-out for assigned studies

• Supports the development, review, and approval of participant travel policies with payment vendor and cross-functional stakeholders for assigned studies

• Supports the development, review, and approval of Data Transfer Agreements with payment vendor and Data Management for assigned studies

• Supports development of payable budget template in collaboration with the Budget Solutions Team (BST) for assigned studies

• Attends study program calls with payment vendor, Clinical Operations Program Lead and other cross-functional team members to set strategies for program startup and amendments as necessary

• Management of study milestones and all associated payment activities

Your Profile:

You will have solid pricing and investigator payments experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• B.S. or Advanced Degree (or equivalent degree/experience)

• Minimum of 5 years relevant work experience including thorough knowledge of site payments

• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry.

• Strong analytical skills with attention to detail and a focus on accuracy.

• Excellent communication and interpersonal skills to effectively manage relationships with internal teams and external stakeholders.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply