Software Sales Associate

Client Service Specialist

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. 

80% - Business Development

•       Drive sales and revenue for Cloud based SaaS solutions including Scientific Publication Management and Real World Evidence (RWE) Platforms.

•       Generate awareness, generate qualified leads, win new business, and manage relationships with customers.

•       Perform competitive intelligence and comparative analysis amongst competitor products.

20% - Client Success Management

•       Provide strategic guidance to customers on new and existing features and promote best practices to ensure successful adoption.

•       Contribute in client “on-boarding’s” to ensure clients are utilizing best practices.

Business Development Responsibilities;

•       Contribute to quarterly and annual sales targets.

•       Meet and exceed assigned revenue quota.

•       Expand existing accounts and increase with new business opportunities.

•       Develop and execute territory/account/opportunity sales strategy.

•       Promote awareness of the latest product innovations.

•       Manage the entire sales process from lead generation through contract execution.

•       Report and maintain timely and thorough updates pertaining to opportunities via 
Salesforce.

•       Work both independently and cohesively in a team environment.

•       Represent the company at industry associations, events, and webinars.

Customer Success Management Responsibilities;

•       Conduct product trainings/demo’s as required.

•       Contribute with customer onboarding (sharing best practices, conducting webinars, defining and creating training videos) on new and existing features.

Requirements;

•       Proven success in lead generation, prospecting, contract negotiation, and closing sales in a fast-paced and dynamic enterprise software application environment.

•       3+ years’ experience with selling Enterprise Software as a Service (SaaS) based software.

•       3+ years’ experience in Digital Marketing: Linked-In, Twitter, Facebook, Google Analytics, webinars and whitepapers.

•       1 + years Salesforce experience.

•       Creativity, passion and the ability to work collaboratively.

•       Life sciences/healthcare vertical experience a plus.

Benefits of Working in ICON

·         Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

·         We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.  

What’s Next?

·         Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

·         ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

·         ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.