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Study Support Assistant

JR063734

About the role

This vacancy has now expired. Please click here to view live vacancies.

This is an exciting opportunity to join ICON

ICON has an opportunity for a Study Support Assistant (SSA). Our Study Support Assistant's at ICON play a key role, independently assisting the team to ensure the most effective and efficient study start up, by providing administrative and tracking support.

Study Support Assistant role within ICON

  • As a SSA, you will support the Study Start up Associate with tasks including; tracking, filling, collating and verifying, for completeness, submission documentation for submission to the Regulatory/Competent Authority (CA)/Ethics Committee(EC) and other relevant authorities and assisting in the translation of these documents
  • Assist the team with submission progress tracking by updating the relevant ICON/Sponsor tracking system. Be competent with ICON/Sponsor Clinical Trial Management System (CTMS).
  • Set, up, organize and maintain department electronic filing systems. Organize and attend meetings as requested and assist in the production of slides, overheads etc as needed
  • Assist in the co-ordination of payments to CA/EC and other relevant authorities and be familiar with ICH GCP and relevant ICON SOPs

Role Profile

  • The successful candidate will have a high school diploma, or local equivalent with good organizational skills and the ability to manage multiple tasks with meticulous attention to detail
  • Research or Healthcare related academic or work experience would be preferable but not essential
  • Good written and spoken English required for country assignments

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Day in the life

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Central Monitoring vs On Site Monitoring

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Industry

Content type

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Publish date

04/03/2026

Summary

Understanding Central Monitoring vs On Site Monitoring Monitoring is a core component of clinical trial oversight. It ensures that studies are conducted in line with the protocol, that data is re

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Learn the difference between central monitoring and on site monitoring and how both support patient safety and data quality.

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Francis' Journey back to ICON

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Publish date

03/26/2026

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Why Francis returned to ICON: building a long-term career in clinical research Francis Kayamba is a Clinical Research Associate based in Johannesburg, South Africa. He first joined ICON in February

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Francis Kayamba shares what drew him back to ICON and how the sponsor-embedded model works.

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Lydia's Journey Back to ICON

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03/24/2026

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Career paths are rarely straightforward, especially in the fast moving world of clinical research. For many professionals, gaining experience across organisations can provide valuable perspectiv

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Learn about Lydia's return to ICON and why she felt it was a natural choice.

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