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Study Support Assistant

JR063734

About the role

This vacancy has now expired. Please click here to view live vacancies.

This is an exciting opportunity to join ICON

ICON has an opportunity for a Study Support Assistant (SSA). Our Study Support Assistant's at ICON play a key role, independently assisting the team to ensure the most effective and efficient study start up, by providing administrative and tracking support.

Study Support Assistant role within ICON

  • As a SSA, you will support the Study Start up Associate with tasks including; tracking, filling, collating and verifying, for completeness, submission documentation for submission to the Regulatory/Competent Authority (CA)/Ethics Committee(EC) and other relevant authorities and assisting in the translation of these documents
  • Assist the team with submission progress tracking by updating the relevant ICON/Sponsor tracking system. Be competent with ICON/Sponsor Clinical Trial Management System (CTMS).
  • Set, up, organize and maintain department electronic filing systems. Organize and attend meetings as requested and assist in the production of slides, overheads etc as needed
  • Assist in the co-ordination of payments to CA/EC and other relevant authorities and be familiar with ICH GCP and relevant ICON SOPs

Role Profile

  • The successful candidate will have a high school diploma, or local equivalent with good organizational skills and the ability to manage multiple tasks with meticulous attention to detail
  • Research or Healthcare related academic or work experience would be preferable but not essential
  • Good written and spoken English required for country assignments

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Day in the life

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Francis' Journey back to ICON

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Our People

Content type

Blogs

Publish date

03/26/2026

Summary

Why Francis returned to ICON: building a long-term career in clinical research Francis Kayamba is a Clinical Research Associate based in Johannesburg, South Africa. He first joined ICON in February

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Francis Kayamba shares what drew him back to ICON and how the sponsor-embedded model works.

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Lydia's Journey Back to ICON

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Publish date

03/24/2026

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Career paths are rarely straightforward, especially in the fast moving world of clinical research. For many professionals, gaining experience across organisations can provide valuable perspectiv

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Learn about Lydia's return to ICON and why she felt it was a natural choice.

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Driving Trials Forward: Study Start-Up Leadership at ICON

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03/16/2026

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Driving Study Start-Up: James Pereira's Journey at ICON James Pereira's career in clinical research has been shaped by a single driving question: how do we get studies started faster? From his earl

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Explore James Pereira's career in study start-up at ICON, leading global teams to accelerate patient access.

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