Account Manager (Clinical Outcomes Assessments) - Mapi Research Trust

Account Manager (Mapi Research Trust) - US - Home or office based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.

Mapi Research Trust is a non-profit organization facilitating access to information for all stakeholders in the field of Patient Centered Outcomes, particularly for Clinical Outcome Assessments (COAs).

The Account Manager supports efforts to maintain and expand upon COA author and client relationships for the assigned PCS service area(s). The Account Manager owns several accounts and is responsible for understanding clients’ business objectives and for supporting responses and BD efforts across PCS.

The role is within the Author Collaboration Unit department, Mapi Research Trust (in collaboration with ICON plc).

Responsibilities:

• Actively supports the growth and integration of service areas with ICON’s Patient Centered Sciences (PCS).  
• Proactively and independently expands knowledge base on constantly evolving industry trends and news and best practices.
• Serves as expert in COA management field and guides COA developers and/or copyright holders toward COA best practices in licensing, linguistic validation, electronic implementation and copyright protection.
• Continuously develops awareness of the pharma / biotech / medical device industry landscape as it relates to department specific service-related trends and challenges and guides awareness for PCS staff.
• Drives understanding and awareness of PCS staff on the nature of COA author relationships and supports the building/broadening of these relationships.
• Proactively develops new business opportunities and drives revenue growth through regular and meaningful communication.
• Prepares and leads discussions with the assigned COA authors/copyright holders on the update and signature of contracts.
• Manages a portfolio of active accounts; handling client communications, client outreach and RFI/RFP response development and coordination with all stakeholders across MRT and ICON as needed.
• Coordinates distribution set-up for new COAs with internal teams
• Coordinates with scientific leaders, project management teams, and other contributors (i.e. suppliers) to drive forward the creation of compelling and competitive proposals.
• Such other duties and tasks as are allocated to you at the reasonable discretion of the Company

What you need:

• Bachelor’s Degree
• Advanced English level
• Sales and Business Development, minimum 2 years of experience.
• Experience in pharma industry, COA field, Project Management, organizational skills is a plus.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply