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Account Manager, PCS

  1. Sao Paulo, Mexico City
JR119424
  1. ICON Full Service & Corporate Support
  2. Project/ Program Management
  3. Hybrid: Office/Remote

About the role

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success.

ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The role:

The Account Manager supports efforts to maintain and expand upon client and vendor relationships for the assigned PCS service area(s). The Account Manager owns one or more accounts and is responsible for understanding clients’ business objectives and for supporting or leading RFI/RFP responses and BD efforts across PCS.

Some responsibilities:

  • Actively supports the growth and integration of service areas with ICON’s Patient Centered Sciences (PCS).  

  • Proactively and independently expands knowledge base on constantly evolving industry trends and news and best practices.

  • Continuously develops awareness of the pharma / biotech / medical device industry landscape as it relates to department specific service-related trends and challenges and guides awareness for PCS staff.

  • Drives understanding and awareness of PCS staff on the nature of client relationships and supports the building/broadening of these relationships.

  • Proactively develops new business opportunities and drives revenue growth through regular and meaningful communication.

  • Leads the development and/or coordination of competitive RFPs/RFI responses and bid defense presentations addressing client’s needs. 

  • Manages a portfolio of active clients; handling client communications, client outreach and RFI/RFP response development and coordination with all stakeholders across ICON as needed.

  • Coordinates with scientific leaders, project management teams, and other contributors (i.e. suppliers) to drive forward the creation of compelling and competitive proposals. 

  • Such other duties and tasks as are allocated to you at the reasonable discretion of the Company

What you need:

  • Bachelors Degree

  • Advanced English level

  • Sales and Business Development, minimum 2 years of experience.

  • Experience in pharma industry, COA field, organizational skills is a plus.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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