Account Manager, PCS
- Canada
- ICON Full Service & Corporate Support
- Project/ Program Management
About the role
This vacancy has now expired. Please click here to view live vacancies.
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success.
ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The role:
The Account Manager supports efforts to maintain and expand upon client and vendor relationships for the assigned PCS service area(s). The Account Manager owns one or more accounts and is responsible for understanding clients’ business objectives and for supporting or leading RFI/RFP responses and BD efforts across PCS.
Some responsibilities:
Actively supports the growth and integration of service areas with ICON’s Patient Centered Sciences (PCS).
Proactively and independently expands knowledge base on constantly evolving industry trends and news and best practices.
Continuously develops awareness of the pharma / biotech / medical device industry landscape as it relates to department specific service-related trends and challenges and guides awareness for PCS staff.
Drives understanding and awareness of PCS staff on the nature of client relationships and supports the building/broadening of these relationships.
Proactively develops new business opportunities and drives revenue growth through regular and meaningful communication.
Leads the development and/or coordination of competitive RFPs/RFI responses and bid defense presentations addressing client’s needs.
Manages a portfolio of active clients; handling client communications, client outreach and RFI/RFP response development and coordination with all stakeholders across ICON as needed.
Coordinates with scientific leaders, project management teams, and other contributors (i.e. suppliers) to drive forward the creation of compelling and competitive proposals.
Such other duties and tasks as are allocated to you at the reasonable discretion of the Company
What you need:
Bachelors Degree
Advanced English level
Sales and Business Development, minimum 2 years of experience.
Experience in pharma industry, COA field, organizational skills is a plus.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
#LI-MO1
#LI-Hibryd
#LI-Remote
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
.jpg)
Teaser label
Inside ICONContent type
BlogsPublish date
01/17/2025
Summary
Five Reasons Why You Should Work at a Contract Research Organization Contract research organisations (CROs) play a pivotal role in advancing medical science, offering career opportunities that are
.jpg)
Teaser label
Career ProgressionContent type
BlogsPublish date
05/10/2024
Summary
Although many employers are returning to the office, we’re still seeing a mix of both video and in-person interviews in application processes. Early in 2020, the number of companies using video interv

Teaser label
Our PeopleContent type
BlogsPublish date
02/28/2023
Summary
John Bailey, one of ICON's Veteran Leadership Transition Program Alumni shares his path from serving in the armed forces to joining the clinical research industry. ICON's Veteran Leadership Transit
by
John Bailey
Similar jobs at ICON
Salary
Location
Mexico, Mexico City
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Mexico City
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
We are currently seeking a Senior Project Associate to join our diverse and dynamic team. As a Senior Project Associate at ICON, you will be responsible for assisting in the planning and execution of
Reference
JR131616
Expiry date
01/01/0001
Author
Olivia MolinaAuthor
Olivia MolinaSalary
Location
US, New York, NY, Rochester
Department
Full Service - Development & Commercialisation Solutions
Location
Boston
Cary
Lexington
Los Angeles
Portland
San Antonio
Whitesboro
Raleigh
Winston-Salem
Knoxville
Charlotte
Mt. Pleasant
Hickory
Rocky Mount
New York
Bristol
Wilmington
Salisbury
Downers Grove
McFarland
Blue Bell
Piedmont
Rochester
Long Beach
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
OverviewResponsible for the overall tactical and strategic direction and management of projects through designated project managers, ensuring consistency with corporate strategy, consistency of proces
Reference
JR130724
Expiry date
01/01/0001
Author
Kris CostelloAuthor
Kris CostelloSalary
Location
Poland, Warsaw
Department
Full Service - Medical Affairs & Pharmacovigilance
Location
Sofia
Warsaw
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
Project Assistant, IDEALocation: Office-based three days/ weekThis position is primarily responsible for the administrative aspects of a clinical trial in support of the Endpoint Adjudication and/or D
Reference
JR131280
Expiry date
01/01/0001
Salary
Location
US, Blue Bell (ICON)
Department
Full Service - Development & Commercialisation Solutions
Location
Boston
Cary
Lexington
Salt Lake City
San Antonio
Whitesboro
Dublin
Raleigh
Winston-Salem
Knoxville
Charlotte
Mt. Pleasant
Hickory
Rocky Mount
New York
Bristol
Wilmington
Salisbury
Downers Grove
McFarland
Blue Bell
Piedmont
Rochester
US, Walter Reed Army Institute of Research
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
Director, Client Relationship Management, Medical Imaging and Cardiac SafetyICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive e
Reference
JR130820
Expiry date
01/01/0001
Author
Kris CostelloAuthor
Kris CostelloSalary
Location
Colombia, Bogota
Department
Language Services
Location
Sao Paulo
Santiago
Bogota
Mexico City
Lima
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
The Team Lead, PCS, is responsible for overseeing a team of project and/or operations staff within the Language Services department of ICON. This role ensures high standards in training, risk manageme
Reference
JR127879
Expiry date
01/01/0001
Author
Florencia Borello TaianaAuthor
Florencia Borello TaianaSalary
Location
Poland, Warsaw
Department
Language Services
Location
Sofia
Warsaw
Gdansk
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
The Team Lead oversees a Language Services team of Localization Engineers and DTP Specialists. This team is supporting the translation and localization of clinical‑trial materials for internal and ext
Reference
JR127892
Expiry date
01/01/0001
Author
Clodagh FinneganAuthor
Clodagh Finnegan