Billing Associate

Billing Associate

Location: Mexico City

At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

The Role:

As Billing Associate, you will handle the set up and process of invoicing clients in compliance with contracts while following company deadlines. Making sure transactions align with applicable financial policies and procedures. Your excellent relationship building skills will come into play here as you will work with internal and external partners every day. You will be involved in month end and collaborating on audit projects.

Day to day responsibilities will include:

• Prepare, verify and carry out invoicing via electronic processing and reporting activities according to specific deadlines for assigned portfolio of accounts.
• Balance client relationships.
• Reconciliation of accounts.
• Keep up to date with progression of contracts with respect to invoicing units and rechargeable costs.
• Close interaction with Revenue team to ensure timely billing and investigate discrepancies on assigned clients.
• Liaison with clinical Project Managers on fees and rechargeable costs.
• Investigate and resolve customer queries.
• Setting up and maintenance of contract files.
• Ad-hoc projects as required.

To be successful you will need:

• 1-2 years' experience within a similar role within Billing/ Accounts Receivable.
• Intermediate Excel skills.
• Knowledge of Orcale Finnacials / a financial ERP system would be nice to have but not essential
• Good level of the English language both verbal and written
• Strong attention to detail and accuracy skills with the ability to coordinate and multi task.
• Comfortable working in a fast-paced environment and prioritizing work.
• Ability to work collaboratively in a team environment with a strong customer service focus.
• Demonstrate solid problem-solving and analytical skills.
• Good interpersonal skills and enjoys partnering with your colleagues.

Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.