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Client Services Assistant

JR063751

About the role

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To assist in the day-to-day support of ICON Central Laboratories' global clinical studies' conduct by entering pertinent new and current study information within the Client Services Department, in accordance with Good Clinical Practice and company SOPs.

1. Enter Clinical Site Information into database for new studies and existing studies. 45% of the time.
2. Print all Site Information data entered and perform 100% review of this data against Client supplied information. 25% of the time.
3. Place orders for initial supplies for sites. 15% of the time.
4. Review errors that are identified by the failure of transmission of the Test Fax Page that is sent after site information is initially entered into the system and track these errors on a spreadsheet. Inform the appropriate members of the Client Services team of the reasons for the errors. 5% of the time.
5. Responsible for Administrative responsibilities as assigned by management. 10% of the time.

* Authority
* Enter and QC Information into database systems.
* Enter and verify all discrepant and or missing values for supporting documents are corrected in a timely manner.
* 100% review of all Clinical Site Information entered into PACS.

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