Client Services Associate I, Language Services

Client Services Associate I

Location: UK (Home Based)

Barcelona, Spain (flexible location)

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry. Are you one of them?

We are looking for passionate, resilient, and inspiring individuals to join our team. As a Client Services Associate I, you will be responsible for supporting efforts to maintain and expand upon client relationships for the assigned PCS service area(s) through costing and proposal development, single service project planning and support, and client communication management. Support clinical research projects in the areas of scale management, translations, printing and distribution, and technology implementation.

The role

• Coordinate with internal teams to produce content for client proposals
• Manage binder printing and distribution projects
• Coordinate project tasks with internal scale management and translation teams
• Manage project tasks such as file management, meeting minutes, document review, and client follow up.
• Support technology lead with user acceptance testing tasks

What you need

• Minimum of a Bachelor's Degree or equivalent
• Minimum of 1-2 years of experience in Clinical Research or related industry
• Ability to multi-task and meet deadlines
• Strong communication skills