Clinical Logistics Specialist

Clinical Logistics Distribution Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Distribution Operations role in Clinical Packaging and Distribution is responsible for providing operational expertise in technical areas of clinical supply (e.g. storage, inventory, pick-pack, distribution and cold chain).

What You Will Do:

This role ensures the quality, effectiveness and compliance of processes used to supply Clinical Trail Material (CTM) for clinical studies.

Key responsibilities include:

• Provide technical support to SME Distribution to define the supply strategy of clinical studies (set-up)

• Support Clinical Interface, Third-Party and Clinical Operation during the study (issue management, troubleshooting)

• Ensure all clinical supply chain steps are conducted in compliance with applicable regulations, including Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), and other relevant guidelines

• Prepare and review specific documentation related to supply processes (validation protocols, gap assessment, etc.)

• Participate in the evaluate and manage TP performance, KPI management

• Participate to audits and assessments of vendor capabilities to ensure compliance with standards

• Participate to identify, develop, implement, and continuously improve processes

• Participate in cross-functional projects aimed at enhancing the overall supply chain performance

• Collaborate with Quality Assurance, Clinical Interface, Supply Chain, Third-Party, ClinOps, and other relevant departments to ensure processes are effective and comply with standards

Your Profile:

You will have solid clinical supplies and logistics experience, with the ability to manage competing priorities and develop your team.

• 5 years + in distribution operational role in regulated environment

• In-depth understanding of distribution supply processes for clinical trial materials 

• Familiarity with regulatory requirements and industry standards related to GMP, GDP, and GCP, deviation and risks management

• Strong problem-solving abilities and the capacity to analyze complex data (root cause analysis)

• Ability to develop and implement effective solutions to address challenges

• Good written and verbal communication skills, capable of effectively conveying technical information to diverse audiences, internal and external

• Strong interpersonal skills and the ability to work collaboratively with internal and external stakeholders

• Commitment to fostering a culture of teamwork and continuous improvement within the organization

• Knowledge of logistics topics such a as: transportation documentation, Importer of record process, understanding customs and brokerage process

• Knowledge of inventory management for clinical trials (ex. reconciliation process

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply