Clinical Operations Manager

A very exciting opportunity has arisen for the position of Clinical Operations Manager with the team in Charlotte. The position is responsible and accountable for overseeing personnel, recruitment directives, meeting financial goals, and the overall operations of the clinical research site. The Manager of Clinical Operations also significantly participates in the clinical trial coordination process.

Specific Responsibilities:

• Managing visit activity and other key performance metrics to ensure financial goals are met.
• Developing new business and maintaining communication with clients.
• Coordinating clinical trials as necessary or providing coordinator support.
• Serving as an industry liaison with regard to PMG contracts and negotiations.
• Developing and nurturing investigator relationships with PMG.
• Serving as a marketing representative of the organization with regard to recruitment and retention of studies and development of contacts within the pharmaceutical industry.
• Supervising and/or conducting staff meetings on a regular basis to monitor progress of active clinical research trials and provide communication updates
• Developing leadership talent within the organization and recognizing leadership skills within the staff.
• Working with the Manager of Training and Quality Assurance to ensure proper orientation and training of staff, and a successful internal QA program.
• Communicating with the President, CEO, and Director of Operations with regards to overall site operations, coordinator workload, site priorities, recruitment efforts, or other issues.
• Directing recruitment activities and fostering a team environment to facilitate growth at the site.
• Monitoring employee and site progress with goal setting and achievement of goals.
• Completing Performance Assessments as necessary.
• Overseeing site expenditures and communicating expenditure needs to the Supervisor.
• Reviewing investigator estimated earnings for accuracy and other outside vendor expenditures.
• Manages and allocates staff resources to increase financial performance. Meets expected payroll expense metrics.

What you will have:

• Required Education and Experience: 4 year degree or equivalent preferably within Biology, Pharmacology, or a health-related field of study.
• Minimum of 2 years of experience in a clinical research environment. Previous supervisory/management experience strongly preferred.