Clinical Vendor Manager

As a (job title) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

This position will focus on the relationship with and oversight of Vendors providing services to support the Global Clinical Operations (GCO).  It will also drive new vendor selection initiatives. This individual will partner with senior level stakeholders within GCO and beyond (e.g. Finance, QA, legal) to ensure Vendors are achieving committed goals and service levels and to ensure new vendors are assessed per departmental processes. This individual will function as a Co-Chair for GCO-Vendor Joint Operations Committees (JOCs) by managing and driving clinical Vendor accountability with Vertex’s internal stakeholders.

The position will facilitate the development of appropriate governance for identified vendors in GCO and with other internal clients as necessary. This role will interact with key leadership and staff in all areas of  GCO, as well as with other internal and external stakeholders.

• Establish and manage overall relationship with select vendors
• Establish governance with select vendors
• Monitor service level metrics and key performance indicators
• Recommend strategies and process improvements
• Support cross-functional relationships with internal clients including: GCO, Legal, Finance, and QA.
• Execute new vendor selection initiatives (aka RFI/RFPs) in accordance with departmental processes
• Negotiate Master Service Agreements (MSAs) driving toward preferred rates and favorable discounting

• Bachelor's degree is required
• 3-5+ years of experience in vendor/alliance management, project management / relationship management, new vendor selection process (RFP), or leading cross-functional work-streams within the pharmaceutical industry on either sponsor or vendor side

Why ICON?

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.