Title: Data & Reporting Analyst II
Location: Blue Bell, PA (Hybrid)
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Symphony Health comprises curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.
Symphony Health a PRA Health Sciences Company enables our clients’ success in a dynamic healthcare ecosystem through information, technology, insights and innovative solutions. We help transform their commercial approaches using informed, insightful research and thorough analysis that is accessed via powerful technology. We are focused on helping our customers dramatically improve their performance, productivity, and profitability by delivering answers that create real business advantage.
Job Summary:
Elicit and document business requirements from customers, translate business requirements into clear, concise functional Unified Modeling Language (UML) models such as class, object, activity and sequence models and Technical Specifications. Create application report specifications. Collaborate and effectively communicate business requirements to cross functional teams including offshore resources. Create Requirements Breakdown Structure, estimate requirement efforts and create Requirements Work Plan. The role discusses and gathers requirements from business stakeholders including (operations, development, Project Managers and QA); designs, and builds user stories, use cases, packages and distributes for review and approval.
Essential Duties and Responsibilities:
- Create application prototypes for GUI based applications, review and optimize process flows for system performance and customer experience. Find opportunities to leverage existing systems, to meet customer requirements and outline required changes to Enterprise Application Architecture
- Capture requirements in the Use Case format that are clear, concise and make sense to IT and the business.
- Document requirements from business stakeholders, identifies risks and impacts during the elicitation process, and identifies requirements that are technically not feasible.
- Responsible for working with business and product owners to define business and system level requirements that will be used by developers for creating and enhancing products and application.
- Perform requirements gap analysis to other phases of the project; documents and identifies gaps in requirements as well as design documents. Additionally, document resolutions and communicate to the project team when gaps are closed.
- Organize and synthesize large amounts of information provided by stakeholders
- Act as project manager and business analyst for small-to-medium projects to determine and manage scope, cost, benefit, success measures, work breakdown, issues, resources assignments, milestones and timelines to ensure successful project completion.
- Experience with data models and their impact to the business. Ability to interpret data models and data requirements into business requirements.
- Ability to work independently and proactive in tracking down answers and report issues and risks
- Coordinate multiple initiatives and activities in a rapidly changing environment
- Act as a problem solver and thought leader working through complex data issues, industry events and client challenges
- Act as coordinator and hub of key information from inbound and outbound applications synthesizing that information for broad audience consumption
- Own and have responsibility for delivering results to advance business forward
- Ensure activities meet or exceed Data Security regulatory and contractual guidelines
- Ensure activities meet or exceed all other organizational requirements for health and safety, legal stipulations, environmental policies and general duty of care.
- Ensure alignment with company strategy by collaborating with internal and external resources (e.g., Product Management, Project Management, Sales and Service)
- Initiate and support project sizing (PSI’s) for custom/client work request.
- Performs data analysis and quality control within established service-level agreements
- Enhance or create new quality control methods to evaluate the accuracy of deliverable and/or project analysis.
- Define and execute corrective actions to ensure the quality of assigned deliverables and products.
Other Duties:
- Apply sound business practices, information and technology to current position
- Apply job knowledge and skills to produce quality work; continually updates technical and professional expertise and appropriate job requirements
- Appropriate balance the quantity/quality of own work with the business situation; demonstrate enthusiasm, drive and a sense of urgency when completing work
- Performs other duties as requested by supervisor
Qualifications:
- Ability to manage multiple projects and meet deadlines
- Experience with large system and data conversions
- Advanced knowledge of MS Office (Excel, Access, Visio, Project, Power Point) and technical aptitude to work in mainframe and open systems environments
- Experience with relational database structures
- Must have experience in tracking requirements, defects, risks, and post implementation issues
- Must have experience in streamlining and creating user interface prototypes, process flows and report specifications for optimum user experience and system performance
- Proven ability to work effectively with client/customers
- Ability to lead multiple projects and priorities and respond to changing priorities
- Strong collaborator and demonstrates highly developed communication skills, including group facilitation
- Facilitates change management across internal/external business units
- Experienced in adhering to deadlines; identifying, managing, and reporting risks to appropriate management
- Knowledge of healthcare data and its influence on SHS’s decision making process (i.e. targeting and compensation, market growth, patient studies, etc.)
- Experience working with Oracle PL/SQL/Python database a plus
- Ability to work independently
- Strong attention to detail
Tools:
- SQL/Python/Oracle
- Microsoft Suite
- Sharepoint
Education:
- Bachelor Degree preferably in Business Administration, Health Science, Computer Science, or Information Systems
PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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