Digital Health Enablement Manager

Digital Health Enablement Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Digital Health Enablement Manager at ICON, you will be responsible for enabling (i.e., evaluating, validating, readiness for implementation maintaining, enhancing) Digital Health (DH) data capture systems supporting clinical trial activities operationalized by stakeholder partners within the Delivery Units

What You Will Do:

You will manage day-to-day project and programme management activities, supporting your team to deliver quality outcomes.

Key responsibilities include:

• Lead projects and/or workstreams actively engaging team members from start to closure

• Use project management tools for lean execution of a project

• Analyze and document complex client business requirements and processes; communicate these requirements to appropriate parties

• Continuously evaluate roadmap of each technology/vendor to align with the existing/future landscape and adjust/escalate where needed

• Support development and management of end-to-end DH governance framework and associated documentation

• Establish and manage content of outward facing DH communications Portal to interact with GD (Global Development) and non-GD DH stakeholders

• Evaluate and expand features and functionalities of existing DH supportive systems/tools

Your Profile:

You will have solid project and programme management experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor’s degree (University degree) or equivalent education/relevant experience required

• At least 2-3 years of operational experience in clinical trials with a pharmaceutical company and/or a CRO is required

• Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required

• Experience working for/with DH capability suppliers is preferred

• Experience in developing use cases, user interface specifications and user requirement specification documents

• Experience with self service providers, digital platforms and technologies

• Demonstrate a passion for digital technologies and how these are implemented in clinical studies

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply