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Dir, Laboratory Operations

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About the role

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ICON Plc is an Irish success story. The company started with 5 original members in Dublin back in 1992. We are now over 14,000 permanent team members based in a state of the art facility in Leopardstown with over 800 people on-site. We are a contract research organization. Contract research organisations are companies who develop therapies to pro-long life & increase quality of life. We are one of the most hi-tech & biggest in the world operating across 97 countries. We have on-site laboratories in our HQ in Dublin. We also have a subsidized canteen & coffee shop. A very high quality staff gym (including all changing & cycling facilities), on-site parking and lots of outdoor areas where we often run events for internal & external partners. The company premises has been added to & built on to since we got to Leopardstown to be where it is today & we are still growing….


This is a leadership role responsible for operations of all testing areas in the central lab in Dublin. Testing areas include general safety testing and also customer driven specific testing of complex areas. This position has 4 direct reports and 40 indirect reports. The team is mostly made up of Medical Technicians and Technologists who conduct sample processing and instrument management. The Operations Director is responsible for leading & monitoring productivity, operational metrics, budgets, quality improvement & delivery and special projects.


The successful applicant will be scientifically educated preferably to masters level and have worked in a testing laboratory working on projects at a significant scale. You will already have experience of working with & supporting large teams of technicians as an experienced senior manager. ICON’s laboratories are based in Leopardstown and work with global clinical studies of mostly phase II & III. The company offers a structured career path, opportunities to travel and a very collaborative global working environment.

Benefits of Working in ICON

ICON enjoys a strong reputation for quality and is focused on staff development. We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a phenomenal career. We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart. Other than working with a great team of switched on and ambitious people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career. ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

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