JUMP TO CONTENT
Shortlist
search jobs Search

Our Culture Application Process Career Resources Our Mission & Values

Director, Global Travel

052008_2

About the role

This vacancy has now expired. Please click here to view live vacancies.
Director – Global Travel
 
Location: Dublin
 
ICON plc, a leading Contract Research Organisation, employing approximately 13,500 employees across 97 offices in 38 countries, seeks an experienced and highly motivated Director of Global Travel to join its Travel Department at its Leopardstown Global HQ.
  
Based in our global HQ, this is a fantastic opportunity to join one of Ireland’s leading Plc’s and top 5 global CRO.
 
The Role
As Global Travel Director you will manage the delivery of internal Global Travel Program for approximately 4,000 regularly traveling staff and lead in the development, implementation, and execution of travel-related supplier management strategies to optimize ICON’s travel program cost, quality and service levels.
 
You will also manage existing travel-related programs, policies and procedures, supplier negotiations/relations, and provide travel reporting and analysis. You will also lead key travel initiatives to support the ongoing transformation and continuous improvement by conducting reviews of travel program including processes and travel management system/software.
 
Role responsibilities include:
  • Leads the operational and management activities of the travel department and serves as the SME for all travel-related activities.
  • Leadership role in assessing travel processes, tools, and policies to strengthen the Travel Program and enhance the travel experience.
  • Serves as project manager for travel management initiatives and rollouts. Coordinates cross-functionally to collect data, obtain feedback and drive project timelines. Leads development of deliverables.
  • Manage selection, implementation and termination of travel supplier relationships (agency, online booking tool, air, car, and hotel).
  • Oversight of travel management companies (TMC’s) including all operational issues, SLA’s, management reporting systems and adherence to policy.
  • Evaluate, recommend and implement new technology to improve the efficiency and effectiveness of the travel process. Benchmark other firms.
  • Leverages peer and industry best practices and benchmarks to measure internal performance and make recommendations for continuous improvement.
  • Primary contact for the internal travel user community in fielding general travel related questions, education/guidance on travel policy and procedures, investigate and resolve concerns and problems with travel services providers.
  • Engage with senior management to service their departments' needs, minimise non-compliance and optimise travel experience.
  • Monitor travel related policy compliance and recommend strategies to improve compliance.
  • Benchmark, analyse, monitor and report on travel expenditures.
  • Travel (approximately 15%) domestic and/or international. 
  • Management of in-house travel team members
  • Management of implant staff/teams from TMC’s (Travel Management Companies)
Experience & Knowledge Requirements:
  • Strong leadership, communication and negotiation skills and ability to build trust across the organization.
  • Proven ability to manage significant projects including system implementation.
  • Detail oriented, critical thinking, problem solving skills and ability.
  • Capable of assessing current state and exploring innovative ways to drive cost down and maintain or increase value.
  • Articulate clear instructions to internal customers and team members of all levels.
  • Adaptable and flexible communication styles to effectively transfer key information.
  • Able to organise work to meet deadlines and support team goals.
  • Identify issues and take a proactive approach to dealing with them.
  • Experience managing global travel program and multinational company experience.
  • Experience with Concur and corporate card programs. 
Education Requirements:
  • Bachelor’s degree (preferred)
Benefits of Working in ICON:
 
ICON enjoys a strong reputation for quality and is focused on staff development.  We make it our mission to attract the most diverse and creative minds into the business and we continually strive to provide opportunities for our people to excel, grow and build a great career. 
 
We understand that our greatest asset is the skills and talents of our people and they are truly what set us apart.  Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage. We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.   
 
 
List #1

Day in the life

Heartbeat vitals on monitor
Central Monitoring vs On Site Monitoring

Teaser label

Industry

Content type

Blogs

Publish date

04/03/2026

Summary

Understanding Central Monitoring vs On Site Monitoring Monitoring is a core component of clinical trial oversight. It ensures that studies are conducted in line with the protocol, that data is re

Teaser label

Learn the difference between central monitoring and on site monitoring and how both support patient safety and data quality.

Read more
middle aged male wearing shirt
Francis' Journey back to ICON

Teaser label

Our People

Content type

Blogs

Publish date

03/26/2026

Summary

Why Francis returned to ICON: building a long-term career in clinical research Francis Kayamba is a Clinical Research Associate based in Johannesburg, South Africa. He first joined ICON in February

Teaser label

Francis Kayamba shares what drew him back to ICON and how the sponsor-embedded model works.

Read more
Lydia's Journey Back to ICON

Teaser label

Our People

Content type

Blogs

Publish date

03/24/2026

Summary

Career paths are rarely straightforward, especially in the fast moving world of clinical research. For many professionals, gaining experience across organisations can provide valuable perspectiv

Teaser label

Learn about Lydia's return to ICON and why she felt it was a natural choice.

Read more
View all

Similar jobs at ICON

Cardiac Technician

Salary

Location

US, Salt Lake City (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Salt Lake City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Trial Support

Job Type

Temporary Employee

Description

We are currently seeking an Echocardiography Technician to join our diverse and dynamic team. As an Echocardiography Technician at ICON, you will play a key role in supporting cardiovascular diagnosti

Reference

JR145760

Expiry date

01/01/0001

Kennedy Malone

Author

Kennedy Malone
Kennedy Malone

Author

Kennedy Malone
Read more Shortlist Save this role
Read more Shortlist Save this role
Medical Director (Neurology)

Salary

Location

US, Raleigh, NC

Department

Drug Safety & Pharmacovigilence

Location

Raleigh

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Medical Director

Job Type

Permanent

Description

We are currently seeking a Medical Director (Neurology) to join our diverse and dynamic team. As a Medical Director at ICON, you will play a pivotal role in driving medical initiatives within project

Reference

JR143278

Expiry date

01/01/0001

Kahla Cureton

Author

Kahla Cureton
Kahla Cureton

Author

Kahla Cureton
Read more Shortlist Save this role
Read more Shortlist Save this role
Principal Safety Scientist

Salary

Location

Bulgaria, Sofia

Location

Sofia

Warsaw

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Safety Scientist

Job Type

Permanent

Description

We are currently seeking a Principal Safety Scientist to join our diverse and dynamic team. As a Principal Safety Scientist at ICON, you will be responsible for leading safety assessments and pharmaco

Reference

JR148065

Expiry date

01/01/0001

Magda Kozuszek

Author

Magda Kozuszek
Magda Kozuszek

Author

Magda Kozuszek
Read more Shortlist Save this role
Read more Shortlist Save this role
Senior Site Contracts Negotiator

Salary

Location

Poland, Warsaw

Location

Warsaw

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Contracts Administration

Job Type

Permanent

Description

We are currently seeking a Senior Site Contracts Negotiator to join our diverse and dynamic team. As a Senior Site Contracts Negotiator at ICON, you will lead the negotiation of clinical trial agreeme

Reference

JR145278

Expiry date

01/01/0001

Magda Kozuszek

Author

Magda Kozuszek
Magda Kozuszek

Author

Magda Kozuszek
Read more Shortlist Save this role
Read more Shortlist Save this role
Site Contracts Negotiator II

Salary

Location

Czech Republic, Prague

Location

Prague

Bratislava

Remote Working

Remote or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Contracts Administration

Job Type

Permanent

Description

Job Advert posting missing

Reference

JR144800

Expiry date

01/01/0001

Magda Kozuszek

Author

Magda Kozuszek
Magda Kozuszek

Author

Magda Kozuszek
Read more Shortlist Save this role
Read more Shortlist Save this role
Site Activation Partner

Salary

Location

France, Lyon

Location

Paris

Lyon

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Study Start Up

Job Type

Permanent

Description

We are currently seeking a Study Start Up Associate I to join our diverse and dynamic team. As a Study Start Up Associate I at ICON, you will play a pivotal role in facilitating the initiation of clin

Reference

JR148079

Expiry date

01/01/0001

Elisabeth Trivic

Author

Elisabeth Trivic
Elisabeth Trivic

Author

Elisabeth Trivic
Read more Shortlist Save this role
Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above