DOCS Operations Assoicate

“At ICON, it's our People that set us Apart”

Are you passionate about improving the quality of human life? If so, we invite you to join us in creating a healthier world tomorrow.

ICON is a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. We specialize in the strategic development, management and analysis of programs that support Clinical Development - from compound selection to Phase I-IV clinical studies.

We started as a team of 5 members in 1990 & today we are ranking at top 4 worldwide based on revenue of 2015. Currently we have 12200+ employees across the globe. ICON is a $1.575bn company having its presence across 89 offices in 37 countries.

Job Title                         : DOCS Operations Associate

Reporting to                  : Manager

Type of Employment     : Full Time

Location                         : Chennai

Work Timing                  :   9 am -6 pm (Regular Working hours)

Position Summary

Provide administrative support to the Payroll Department to ensure effective and efficient management of Contract Placement Consultants (CPC’s) payroll.

Job Functions / Responsibilities

The responsibilities of the Operations Associate include, but are not limited to:

Ø  Liaise with US Payroll team and Clients and ensure payroll processing for CPC’s

Ø  Ensure the timecards received, approved and processed on time

Ø  Liaise with Client Line Managers for receiving approval for the timecards submitted by CPC’s

Ø  Processing and entering the hrs in the Payroll file with zero errors

Ø  Ensure that the timecards  and invoices are placed for backup

Ø  Liaise with Account Payables and Supplier Maintenance in setting up the payment forms for CPC’s and Freelancers

Payroll Processing and Administration:

Ø  Maintain timesheet tracker for the CPC’s and ought to be updated in the shared drive after every payroll

Ø  Ensure CPC timesheets are collected and placed in portal for review.

Ø  Ensure CPC expense reports are collected and tracked in portal for review.

Ø  Support Operations Manager (OMs) by preparing and maintaining CPC payroll information and records.

Ø  Able to handle audit queries for the payroll handled

Ø  Focus on process automation and Connecting with clients and CPC’s is mandatory

Education, Experience, Skills and Knowledge Requirements

Ø  To perform this job successfully, an individual must be able to perform each job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Minimum 2 years of experience in payroll processing and good knowledge in Finance

Qualification

Ø  Master’s in Business Administration (MBA, HR/General Administration)

Ø  Master’s degree with relevant Payroll experience

Experience & Skills

Ø  Basic Logical and Analytical ability is required

Ø  Passion to work in computers and basic knowledge in MS Office

Ø  Strong written and oral communication skills

Ø  Strong inter-personal, administrative and organizational skills.

Ø  Demonstrated ability to work in a team environment.

Ø  Ability to liaise successfully with clients, CPCs, Managers and other departments.

Ø  Ability to operate in a multi-cultural environment.