Gbl Data Serv Support Spec I
About the role
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- Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Travel (approximately 10%) domestic and/or international.
- To create, QC, and transmit protocol specific data files in standard data formats in accordance with client specifications and departmental procedures. To help support any part of this process for any other member of the Global data Services team.*
- To work with the Project Management team and external clients on adding, removing, updating and troubleshooting ICOLABS users and user accounts for various protocols in according to GDS ICOLABS SOP's. To check and document blinding QC of studies setup by other members of the Global Data Services team.*
- To create, QC, and transmit protocol specific data files in custom data formats in accordance with client specifications and departmental procedures. To help support any part of this process for any other member of the Global data Services team.*
- Work on QAT requests so ensure that the ICL database has been setup correctly by the setup team. All issues, questions, comments, suggestions should be properly managed and addressed - communication is essential*
- Perform edit checks on lab data using different applications as designated by GDS Management.*
- To help and assist other staff members of the Global Data Services team in any part of the data creation and loading process to help make the overall data transfer process as efficient as possible.*
- Create, QC and send data files in both a standard and custom data format*
- To setup studies in ICOLABS which includes the setup of studies, additions, modification and removing of ICOLABS users.*
- To QC data files and ICOLABS setup in accordance with GDS SOP's for any member of the Global Data Services team*
- To troubleshoot data load issues into ICOLABS and to work with ICOLABS support and or Client Services to resolve issues*
- Perform edit checks to monitor lab data for cleanliness and validity *
- Work on Remote lab data setup, upload results, check for issues, etc.*
- Work on QAT requests from the ICL database setup team, find and notify team of any issues, questions or comments*
- Any other relevant task designated by GDS Management.
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
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