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Global Study Manager

  1. Montreal, Burlington
JR147811
  1. ICON Strategic Solutions
  2. Clinical Trial Management
  3. Remote

About the role

Clinical Study Specialist - hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What you will be doing:

  • Leads/contributes to the preparation of delegated study documents (e.g. Informed Consent Form, master Clinical Study Agreement etc), and external service provider related documents (specifications, study specific procedures, descriptions, presentations etc.).

  • Maintains and facilitates interactions with internal functions including but not limited to Enablement, Data Management, Procurement, Regulatory, Patient Safety and Quality Assurance, and external functions including the CROs and other external service providers to ensure an efficient study delivery to time, costs and quality objectives.

  • Contributes to the planning and conduct of internal and external meetings (e.g.

  • Investigators’/Monitors’ meeting).

  • Ensures the supply of Investigational product and study materials by liaising with Clinical Supply Chain or external service providers as appropriate.

  • Proactively contributes to risk and issue identification, development of mitigation and/or action plans for identified risks and issues.

  • Ensures that all study documents in scope of GSM’s responsibilities are complete and verified for quality in Trial Master File.

  • Supports GSD/GSAD with budget management, such as external service provider invoice reconciliation.

  • Adheres to global clinical processes, procedural documents, applicable Quality & Compliance manual documents and international guidelines such as ICH/GCP to ensure study is inspection ready at all times.

  • Supports GSADs in project management as per agreed delegation.

  • For outsourced studies, supports GSD/GSAD in management of the CRO Project Manager to ensure study delivery according to agreed timelines, budget and quality standards, while ensuring that the appropriate level of oversight of the CRO is maintained and documented throughout the lifecycle of the study, in accordance with relevant  SOPs and guidelines (e.g. description of services and transfer of obligations).


Your profile:

  • University degree (or equivalent), preferably in medical or biological sciences or discipline associated with clinical research.

  • Relevant experience from within the pharmaceutical industry or similar organization or academic experience, preferably of at least 3 years.

  • Experience in global study management focused heavily on the management of vendors and external partners

  • Knowledge of clinical development / drug development process in various phases of development and therapy areas

  • Excellent knowledge of international guidelines ICH/GCP

  • Excellent communication and relationship building skills, including external service provider management skills

  • Good project management skills

  • Demonstrated ability to collaborate as well as work independently

  • Demonstrated leadership skills

  • Computer proficiency, advanced computer skills in day-to-day tasks

  • Excellent verbal and written communication in English

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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