Global Supply Chain Specialist

Job Title: Global Supply Chain Specialist

Location: Leopardstown, Dubbin 18

At ICON, it's our people that set us apart.

As a global provider of drug development solutions, our work is serious business. But that doesn't mean you can't have fun while you do it. With our vision to be the partner of choice in drug development, we hire only the best and brightest in the industry! Are you one of them?

At ICON, we have an incredible opportunity for an expert Global Supply Chain Specialist to join the team in our Leopardstown, Dublin 18 location.

The Role:

The Global Supply Chain Specialist is responsible for ensuring that all kits and miscellaneous supply orders are correct and delivered to investigator sites on time. This includes kit requirements for ICL and Molecular MD. Further the role will be responsible for the set-up and implementation of protocol specific logistics. They will monitor outbound and inbound shipments globally, following up on delays and other issues relevant to shipping activities in order to ensure client requirements are met. They will also carry out specific tasks relevant to the role as assigned by management.

• Liaise with stakeholders on issues involving kit supply.
• Review departmental operating issues with departmental leaders.
• Improve the department's operational performance by introducing new ideas and concepts.
• Maintain oversight of kit production vendor including maintaining performance metrics and making timely recommendations to management.
• Complying with departmental SOPs and making updates as required to meet operational and regulatory requirements.
• To assist in the preparation of relevant documented instructions to ensure investigators fully comprehend the laboratory requirements of the protocol.
• Contact couriers for required collection information based on protocol site lists. Select couriers and provide collection information to Project Management in timely manner.
• Document and research any issues with inbound deliveries or courier invoices/documentation. Direct issues to relevant couriers or other contacts as required for clarification of the issue.
• Create Proforma / Commercial invoices based on the commodities of a particular shipment, as well as any country or client specifications. Liaise with client's CRO or Importer regarding shipment notification or assisting their invoice requirements for an Import Permit.
• To prepare and ship supplies to sites or other destinations as required.
• Collects and maintains inbound and outbound courier performance metrics.
• Obtains pricing quotes from carriers on shipments and seeks cost effective methods.
• Attends inter-departmental and CLW risk assessment meetings to provide subject matter expert guidance to Project Managers on import and export regulations related to Kits and Specimen shipments.
• Works with quality assurance teams to investigate and process any quality issues, supporting the implementation of corrective and preventive actions. Supports QA team during sponsor audits providing relevant information to auditors for any Kit supply and Logistics related enquiries
• Auditing of vendor invoices to confirm accuracy in accordance with pricing agreements. Working with ICON finance team to process payments and ensure timely payments to vendors.
• Collaborates with ICON Procurement team to provide operational oversight to contract and pricing negotiations.
• Act as ICON liaison for kit supply services, supporting vendor with all requirements*
• To order supplies as required in the section or specific study
• To contact Couriers, Consignors, or CROs as required.

What you need:

College degree covering relevant field

3-5 years' experience in production or logistics environment.

Knowledge of IATA, DOT, OSHA and international shipping regulations / customs.

Advanced working knowledge of computers, accuracy and attentiveness to detail is essential.

Experience in Logistics or Logistics qualification preferred.

The ability to make informed decisions in an emergency event