Global Supply Chain Specialist

* Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
* Recognize the importance of and create a culture of process improvement with a focus on streamlining our processes and adding value to our business and meeting client needs.*
* To ensure processes are carried out within agreed turnaround times and in accordance with documented procedures*
* Ensuring ICON labs is compliant with industry and international regulations and procedures as they pertain to the shipping and receiving of materials
* Travel (approximately 10%) domestic and/or international.
* Liaise with stakeholders on issues involving kit supply.*
* Review departmental operating issues with departmental leaders.
* Improve the department's operational performance by introducing new ideas and concepts.*
* Maintain oversight of kit production vendor including maintaining performance metrics and making timely recommendations to management.*
* Complying with departmental SOPs and making updates as required to meet operational and regulatory requirements.*
* To assist in the preparation of relevant documented instructions to ensure investigators fully comprehend the laboratory requirements of the protocol.
* Contact couriers for required collection information based on protocol site lists. Select couriers and provide collection information to Project Management in timely manner.*
* Document and research any issues with inbound deliveries or courier invoices/documentation. Direct issues to relevant couriers or other contacts as required for clarification of the issue.*
* Create Proforma / Commercial invoices based on the commodities of a particular shipment, as well as any country or client specifications. Liaise with client's CRO or Importer regarding shipment notification or assisting their invoice requirements for an Import Permit.
* To prepare and ship supplies to sites or other destinations as required.*
* Maintaining performance metrics and making timely recommendations to senior management if these requirements are not met*.
* Obtains pricing quotes from carriers on shipments and seeks cost effective methods.
* Attends inter-departmental and CLW risk assessment meetings to provide subject matter expert guidance to Project Managers on import and export regulations related to Kits and Specimen shipments.*
* Works with quality assurance teams to investigate and process any quality issues, supporting the implementation of corrective and preventive actions. Supports QA team during sponsor audits providing relevant information to auditors for any Kit supply and Logistics related enquiries *
* Auditing of vendor invoices to confirm accuracy in accordance with pricing agreements. Working with ICON finance team to process payments and ensure timely payments to vendors.*
* Collaborates with ICON Procurement team to provide operational oversight to contract and pricing negotiations.*
* Improving the global departments operational performance by introducing new ideas and concepts, with particular focus on new technologies and innovative solutions to kit supply challenges
* Responsibility for the Kit supply component of the Business Contingency Plan for ICON Central laboratories
* Perform additional responsibilities as requested by management